THE BAY CLEANING CO. 182 Broken Head Road, Suffolk Park, New South Wales 2481

"I pre-booked and pre-paid for a clean for a property a few months prior, for a clean the day prior to my wedding as we were having hair and make up for bridal party the day of the wedding and wanted it to be clean for the day getting ready. Trudy confirmed the clean the day prior but asked to change the time from the morning to the afternoon which I said was no problem. On the day of the clean no one turned up at the time specified - I called Trudy a number it times and sent text messages and waited around for an hour (even though we had lots of things to do, I hoped to let her in). I never heard back until late that night and she asked if they could come the next day (with no apology or explanation for why they didn’t turn up) and I said no as it’s was my wedding day and would require a refund. I had to chase up a number of times for my refund to be processed. The biggest issue I have is no call or message to apologise for not showing up, and no explanation given. A kind of ‘whatever’ attitude. I would definitely not recommend hiring this company as they do not turn up and you have to chase them constantly to refund your money. Really disappointing."

"First hired The Bay Cleaning Co to do a deep Clean for my place , Trude did an amazing job very detailed came home to a beautiful ,dust free , sparkling house. I also receive a standard clean 3 weekly or 2 weekly , sometimes I need to postpone and Trude is very flexible and allows me to decide week to week. I feel totally at ease to leave my home whilst Trude is cleaning she is very warm , friendly lovely soul. It is such a lovely feeling to come home to a clean and tidy house especially with two small kids makes my life that little bit simpler. Highly recommend The Bay Cleaning Co !!"

"Isabelle did such a good job at our property. We requested a ‘spring clean’ since our house got all mouldy because of all the rain. She was very thorough and cleaned all the ceilings and walls. I’m super happy with The Bay Cleaning Co and will definitely use them again."

"Trude and the team - in particular, Julia - have changed our lives for the better! I love that Trude organises the logistics easily and efficiently. And Julia’s cleaning is second to none ♥️ We love having Julia in our home - and also how she leaves it! Before engaging The Bay Cleaning Co, I used to look around and see cleaning tasks that as busy working parents, we couldn’t get to, and feel frustrated. Now all of that is taken care of, and I look around and enjoy my clean home! I highly recommend The Bay Cleaning Co team!"

"I have no hesitation in recommending The Bay Cleaning Co because my own experience with Trude and her team is one of complete satisfaction. Trude is extremely easy to communicate with and no task was ever too small or too much trouble. She has a keen eye for detail and often went above and beyond what we asked of her. Our holiday rental had never been so well looked after. If we had another rental in Byron it would be a given that The Bay Cleaning Co. would be our go to for our cleaning needs. Thanks for making everything so easy!"