Poolwerx Keperra
Keperra, Queensland 4054
About the Business
Welcome to Poolwerx Keperra, your trusted pool experts in Queensland, Brisbane City. As an establishment, point of interest, and store, we are dedicated to providing you with top-notch products and services for all your pool needs.
When you shop with us, you can have confidence in your purchase, both online and in-store. We only stock trusted brands to ensure your peace of mind and satisfaction. Our products are carefully selected to suit your specific needs and exceed your expectations.
At Poolwerx Keperra, we offer a comprehensive range of services to cater to all your pool requirements. Rest assured that our technicians are highly experienced and fully certified, giving you the peace of mind you deserve.
If you're unsure where your nearest Poolwerx store is located, our convenient finder tool can help you locate your closest store or mobile service provider. We want to make it as easy as possible for you to access our exceptional services.
Our team of pool technicians is here to support you with high-quality pool servicing. Whether you require a regular maintenance service, a one-off service, a pool inspection, or an installation, we have got you covered. We can even handle those tricky repair jobs, utilizing our tools and expertise to ensure your pool remains healthy and in top condition.
These are just a few examples of the extensive services we offer. We are committed to providing you with a complete range of solutions to meet all your pool needs.
Conveniently located in the Great Western Super Centre in Keperra, our store is easily accessible. Visit us at Shop 13, Keperra, QLD 4054, and experience the exceptional service and expertise offered by Poolwerx Keperra.
Trust the most trusted pool experts in Australia and choose Poolwerx Keperra for all your pool needs. Shop with confidence, knowing that our team is dedicated to providing you with top-quality products and services. Contact us today to learn more or visit our store for all your pool requirements.
Photos
Contacts
Keperra, Queensland 4054, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
09:00 - 13:00
Reviews
"The team were professional & friendly however I did feel they overcharged me by $10. I can only communicate in writing and the staff member physically wrote $40 on my notepad and I was charged $50. I know this might not seem much however I am disabled and every dollar counts. I did call to question the pricing and was told it was always $50. Perhaps the staff member made an error on the day."
"Had been using Poolwerx Keperra for 6 months, servicing a pool at my rental property. Had ongoing problems. My tenants raised concerns the pool was not clean after a recent service so I emailed Vicky asking for a revisit. This was the last response I received: ''since we have had ongoing issues with our team servicing your property, it appears we cannot meet your expectations and keep you as a satisfied customer; therefore we will no longer be continuing the service and recommend you find another service provider in your area''. Overall poor communication, poor customer service and inability to take feedback well. Reply: the response from the owner is embarrassing. Hopefully you’ll learn someday how to behave professionally, listen to your customers and keep the lies to yourself."
"Poolwerx has always been fantastic for us and our pool. We regularly (once a week, once every 2 weeks if we run out of time) take in a water sample to test. The owners are knowledgeable and everything recommended balances our pool to perfection. The reports from the water tests explicitly state the products required and the approximate volume of chemicals required too which makes life easier for everyone. All the poolwerx stores across Brisbane don't have prices on the shelves. There is always someone there and it is all too easy to ask before purchasing. Thanks Poolwerx for keeping our pool balanced and be a friendly and professional outfit!"
"Extremely impressed with the service we have received over the past 18 months. During this period, we've needed a new heat pump and complete filter installation. The whole process from quoting, selection and installation was seamless from a knowledgeable team that was very obliging and committed to helping us find the right solution for our needs. Their advice on products was spot-on and got our pool sparkling again. Can't recommend the team at Poolwerx Keperra enough!"
"I am not surprised these guys have such a bad rating. I had my pool cleaned and it has been crystal clear all year round. It was storming the day it was cleaned and when the rains stopped i came Out and inspected the pool - it was dirty around the edges and hadn't been cleaned properly. Then 2 days Later my pool is murky. I called them 2 Days after the clean to let Them know. 2 weeks later. Still nothing. I called them back yesterday and again today. They still hadn't bothered to call me back. They pretty much called me a liar and that it was signed off as cleaned. What an absolute disgrace. I am leasing my property out in January - was set to Schedule monthly services with poolwerx. That wont be happening. What horrendous customer service. Please go and support another pool Servicing company that values their clients. I can’t stress to you enough how rude and dismissive they were. Now i have to pay another $250 to have the service done properly."
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