Active Agents 11 Arlington Court, Kawungan, Queensland 4655
About the Business
Welcome to Active Agents, a leading real estate agency located in Kawungan, Arlington Court. Our institution is committed to providing exceptional service to all our clients, as we believe in upholding strong values that serve as the foundation of our work. With a focus on real estate sales and property management services, we strive to deliver excellence, innovation, and resilience.
Our clients consistently choose us for our exceptional services, and their satisfaction is evident in their testimonials. Shane, a dedicated, friendly, and reliable professional, has worked tirelessly to achieve the results our clients desire. His expertise and commitment have earned him high praise and recommendations.
Tara and her team are another shining example of our commitment to professionalism and customer satisfaction. Their polite, helpful, and professional approach to the rental process has been refreshing for our clients, especially compared to their experiences with other agencies. Tara, Kate, and Katie have gone above and beyond to ensure that our clients find their perfect home in Hervey Bay.
As a landlord, Tara is the agent you want on your side. She is highly professional, excels in tenant management, and understands the importance of good systems. Her exceptional property management skills have been recognized by numerous clients who have commended her for her dedication and compassion.
Our team at Active Agents takes pride in providing excellent service to both tenants and landlords. We prioritize effective communication, prompt responses, and addressing concerns promptly. Our clients have found us understanding and professional, making us their preferred choice when looking for a property.
In addition to our satisfied clients, we have also built strong relationships within the industry. Our knowledge and network have impressed professionals in the trade, who appreciate our commitment to both client and tenant success.
We have been entrusted with property management for many years, and our clients have consistently praised us for going above and beyond to ensure their properties are well looked after. We have successfully navigated challenging situations, such as major insurance claims, with the assistance of our knowledgeable and professional team. Our commitment to working closely with insurance companies and trades has resulted in swift resolutions, easing the stress for our clients.
If you are in the market for a contemporary, spacious home or require assistance with property management, Active Agents is here to help. We have a wide range of properties available, including the stunning 10b Newhaven Street, Pialba QLD 4655, and the luxurious 5B Jimilee Street, Dundowran Beach QLD 4655. Our team is ready to assist you with all your property management needs.
Choose Active Agents for exceptional service, professionalism, and a commitment to your success. Contact us today to experience the Active Agents difference.
Photos
Location & Phone number
11 Arlington Court, Kawungan, Queensland 4655, Australia
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 13:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I found Active Agents through Google and based my initial decision to call Tara on her website, I found it professional yet relatable. Then after talking with her, it sealed the deal. The process to rent our investment property was easy, their communication is faultless and their systems are relaible. I 100% recommend Active Agents for experienced and professional property management."
"Tara, and her team were nothing but wonderful to us! If you can find a place to rent with these guys go for it you will not be disappointed!"
"Very strange experience with Active Agents. Getting set up was great, but then throughout our tenancy we had lots of random requests from Active Agents for the landlord to visit and collect things, or do random unnecessary jobs on the property. We accommodated all this despite it being quite disruptive, and having several occasions where Active Agents messed up the dates/times these tradespeople were supposed to visit - leaving us either waiting around for no one to show, or having people turn up when we weren't there. At the end of our tenancy, having lived there for a year, and cleaning the place thoroughly for 2 days, we were notified by Active Agents that they were trying to claim the entire rest of our bond ($1,769.51) for a few potted plants that had died naturally during our tenancy(!) This was despite there also being a gardener paid for by the landlord who visited regularly. When trying to explain this to Tara (the owner of Active Agents) she had no sympathy, and was quite rude and aggressive. There were no specifics to this claim, they just rounded up to try and get our entire bond. Furthermore, whilst denying our bond, Active Agents were a bit sketchy - suggesting that we pay for items separately outside of the bond (despite our bond being held - so we'd be doubly out of pocket), and also suggesting we settle early because there was a wait time for remediation calls with the RTA over Christmas. We eventually disputed all this in a call 2 months later with the RTA and Active Agents, and settled to pay $200 for the plants solely to avoid wasting a day in court. If you look at a lot of the reviews here, they are old and mainly from landlords or tradespeople (a lot of the reviews on their Facebook page are bot reviews talking about Forex trading..). If you are a tenant, I would suggest you actively avoid Active Agents!"
"We’ve been with Active Agents for approximately three years as our property agents. Tara and her team are always willing to go above and beyond to ensure our property is well looked after. We recently went through a major insurance claim for escape of liquids which was extremely stressful but thanks to the assistance of Active Agents and their wonderful knowledge, professionalism and their willingness to work with our insurance company and the trades it was sorted in no time. We cannot thank them enough for all their efforts over the past three years and absolutely highly recommend them to anyone who has an investment property."
"We were referred to Tara at Active Agents by a project development company in Hervey Bay, and she has not disappointed us once. As first time investors we had a lot of questions and not a lot of knowledge, but with Tara's extensive experience in the industry and kind and down to earth personality we have not once felt worried, or uncomfortable through the whole process. We would recommend Tara to anyone, whether they be new investors, experienced or somewhere in between - they will be well looked after & can feel safe that she is 100% focused on their best interests :)"
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