Michael Hill North Lakes North Lakes Drive, Mango Hill, Queensland 4509

"Bought this triton wedding ring in 2016 and it broke.. the warranty is for 12 months and it’s not international. I’ve been served by Natalia 15028. - She said the ring it’s indestructible - This is not the first time a pice of jewellery from Michael Hill broke down and they can’t repair or replace., Cuatomer service are nice but still can help. The quality it’s below average and the after care service is even worse. Not recommended."

"Terrible customer handling. I walked into the store to quickly look over the styles, seeing if anything in the cabinets catch my attention. I was hounded immediately by a tactless floor representative of Michael Hill who took mere moments to become disrespectful. If you appreciate professionalism over a direct sales mentality. I would encourage to look elsewhere."

"Bronwyn just completed our day and helped us have the best experience amongst all the jewellery shops! After my fiance had his ring consultation and purchase, I mentioned to Bronwyn that I am after my wedding ring too but unfortunately on the website it says the last stock of my ring is available nowhere else but Brisbane CBD. Bronwyn did everything to make it happen for me, she tracked down the item and contacted the Queen Street branch and asked them to reserve it for me and , she even let me fit a similar ring thats reserved for someone else in the North Lakes shop to make sure I wouldnt waste time travelling from NLakes to CBD on that same afternoon. On top of that the ring is massively discounted, what a day!!! So thank you heaps to Bronwyn, you've made everything perfect with our wedding ring purchase - Cant recommend you highly enough. And also to Michael Hill Queen St staff Gina who called me to confirm that the branch has it and put the ring away for me, thats very helpful of you. I am so happy. Thank you so much xxx"

"I am soooo happy with the amazing service by Michael hill Northlakes! I travelled from Caloundra to seek another Michael hill after a bad experience with a local one. Caitlyn served me and instantly knew she had a warm and welcoming service. I was so happy with her service and kindness I purchased a necklace for my daughter and they also sorted out a full replacement of a bracelet. Thank you to the team including the manager who was very understanding and kind."

"Was greeted by Bronwyn with a welcoming smile who was more than accommodating with finding that one ring to meet our needs and special day. Bronwyn should genuine interest and excitement for our up and coming wedding next month. Given the current delay with postal services and wait time and our wedding date for next month Bronwyn went out of her way to ensure that our purchase would be back well before the date. Michael Hill offers a professional care plan on purchase which covers your purchase for three years that includes repairs and services at no charge. Everything from ring sizing, cleaning, repairing, resetting the list is long but well worth the investment. Michael hill’s motto ’we're for love’ certainly proved true to its word from the customer service, love the name badge and the purchase. Thank you, Bronwyn, for making our experience a memorable one."