Totally Technical Pty Ltd 34 Campbell Street, Bowen Hills, Queensland 4006
About the Business
Welcome to Totally Technical Pty Ltd, located at 34 Campbell Street, Bowen Hills, Australia. As an establishment and point of interest, we specialize in the repair and maintenance of professional equipment used in live productions, broadcast, education, churches, and studios.
We understand the importance of your equipment and strive to provide efficient and reliable repair services. However, please note that our queue of repair jobs has reached capacity, and we are currently unable to take on new repairs, except for warranty repairs. We kindly request that you only contact us if you have a repair emergency or require a warranty repair. For all other repairs, we kindly ask that you try again in mid-October. We apologize for any inconvenience caused.
It is our priority to prioritize repairs for professional equipment, ensuring that they are completed to the highest standard. We understand that the current backlog may result in longer repair times, and we sincerely apologize for any delays. Please bear with us during this time and rest assured that we are working diligently to clear the backlog.
For vintage equipment, which includes units that are 20 years old or are no longer supported by the manufacturer, we also offer repair services. We appreciate your patience and apologize for any inconvenience caused by these delays.
Our journey began in July 1986 in a backyard garage in Wynnum, where our head technician, Chris Nainby, started repairing various brands of electronic organs, Tascam, Fostex, and Revox audio and broadcast equipment. The business was initially named Musiclab, reflecting our dedication to providing a laboratory-like environment for musical and recording equipment.
Over the years, we have grown with the support of local recording studios and the broadcast audio industry, becoming a trusted service and supply company. We were proud to represent Lindos Electronics products to broadcasters and infrastructure providers, with the Lindos LA100 Audio Analyser becoming a key piece of test equipment for major industry players in Australia.
In 2008, our technical services, associated products, and staff separated from Musiclab to form Totally Technical Pty Ltd. Since then, we have continued to invest in state-of-the-art repair equipment, including a computer-controlled infra-red rework system for high-density PCB work, including BGA rework. We believe in using the right tools for the job, ensuring the highest quality repairs and installations.
Please note that our store hours on Saturdays are from 9:00am to 2:00pm, exclusively for drop off and pick up purposes. Our technicians are not available in-store during this time. Additionally, we provide on-site parking at the rear of our building for your convenience.
Thank you for your understanding, patience, and continued support. If you have any further inquiries, please feel free to visit our Musiclab store or contact our sales team. We look forward to assisting you with all your repair and maintenance needs.
Photos
Location & Phone number
34 Campbell Street, Bowen Hills, Queensland 4006, Australia
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews
"I cannot say enough good things about the staff members with whom I left my component for repair. They were friendly, helpful and polite. I can say even more good things about Mal, who went above and beyond to complete the repairs. His personal excellence, his competence and wonderful interpersonal skills were absolutely first-class. I could not ask for more as a customer. I was, however, bitterly disappointed about the manner and attitude of the staff member from whom I collected the component."
"I HIGHLY recommend this company. I needed my speaker for a wedding and Murphy's Law, the battery died 3 days before the wedding. After many frantic phone calls to other companies, Totally Technical came to the rescue. Margaret, plus the guys who work there were amazing. Wednesday, they ordered a new battery from Sydney. Thursday it arrived and by Friday they had put in the new battery and charged it for me. It was all ready for the wedding on Saturday. A very professional, honest and dedicated company."
"Thank you so much to Chris and Margaret for repairing a faulty AXE FXII which was sold to me by one of their previous clients. Totally Technical replaced the motherboard, fixed the fault, and made social isolation enjoyable. Excellent work. Chris and company also fixed a difficult to diagnose and treat Atomic CLR. Thank you for going the extra distance."
"Really great service and lovely staff. I had a CDJ needing to be fixed quite urgently. Even though they had a mountain of work to go through, they took the time to check it first and realised it was a problem that could be fixed on the spot. Not everyone would do that. Really appreciate the level of care you gave me."
"I had the pleasure to deal with the crew at Totally Technical quite a few times. Their professionalism, dedication and immaculate end results will always keep me coming back at time of need. Their honesty, support and the highest level of customer service, will keep them as my first point of contact for ANY requirement in the Pro-Audio world."
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