Lotte Duty Free Brisbane International Airport Airport Drive, Eagle Farm, Queensland 4009
About the Business
Welcome to Lotte Duty Free Brisbane International Airport, the ultimate shopping destination for all your travel needs. Located at Eagle Farm, Airport Drive, our establishment is a prominent point of interest within the airport premises. As a leading duty-free store, we offer an unparalleled shopping experience to both domestic and international travelers.
Step into our store and be captivated by an extensive range of products, including luxury brands, fashion accessories, cosmetics, fragrances, electronics, alcohol, tobacco, confectionery, and much more. Whether you are looking to indulge in a little retail therapy or seeking the perfect gift for loved ones, Lotte Duty Free has got you covered.
Our commitment to providing exceptional customer service sets us apart. Our knowledgeable and friendly staff are always ready to assist you in finding the perfect item or answering any queries you may have. We understand that time is of the essence for travelers, which is why we strive to ensure a seamless shopping experience, allowing you to make the most of your time at the airport.
At Lotte Duty Free, we take pride in offering an extensive selection of premium products at competitive prices. Discover the latest fashion trends, exclusive cosmetics, and top-of-the-line electronics from renowned international brands. With our duty-free advantage, you can enjoy significant savings on your purchases, making your travel experience even more rewarding.
Conveniently located within the airport premises, our store allows you to shop at your leisure before departure or upon arrival. Take advantage of our tax-free shopping and enjoy the hassle-free experience of purchasing your favorite products without the burden of additional taxes.
Whether you are a seasoned traveler or embarking on your first international journey, Lotte Duty Free Brisbane International Airport is here to enhance your shopping experience. We invite you to explore our store and discover the world of luxury, style, and convenience. Start your travel on a high note with Lotte Duty Free, where every purchase is an unforgettable experience.
Photos
Location & Phone number
Airport Drive, Eagle Farm, Queensland 4009, Australia
Reviews
"Thanks Terrie for your fab customer service and help from alcohol to perfume and tech and then super quick through the register! You are a gem making the start of this journey so easy and fun!"
"Price comparison to New Zealand, little bit cheaper (liquor), but not worth the trouble of carrying items on the plane, just buy them over there for a couple of dollars more. Service is fairly poor and cold. Displays are below average, pricing not available nor displayed correctly. 2 Stars is very generous.."
"Recently when. Travelling to NZ through Brisbane International I made several purchases. There was a line behind me and people were in a rush (as I was too) I payed for my things thinking gosh that was expensive. Boarded my flight and when I got to NZ I looked at my docket I had been over charged 4x$35.98 = $143.92. I’ve called LOTTE DUTY FREE 4 x but get no reply. No one has called me back either….not good enough!"
"Bought two bottles of liquor. Bagged together with a thin paper mesh. I right away asked why not separate with foam mesh (which is usual) and the staff told they are not using foam mesh to "protect the environment". One of bottles broke straight away when I disembarked in Singapore. Had to throw the whole bag in bin as I can't open the package and take out the other one due to duty restrictions. Thanks for saving the world with my $130"
"I was looking forward to duty free shopping to round out my Australian souvenirs and to buy a bottle of liquor. Unfortunately I was sorely disappointed in the lackluster and limited inventory. I was told at checkout that I did not need to have my alcohol sealed in a plastic bag by the three employees that rang me out, yet had to throw out my alcohol after transferring to a domestic gate in LAX because they would not allow the bottle without the sealed bag and receipt inside. Very disappointing. And, to make matters worse, the same package of TimTams that I bought in duty free for $7AUD was being sold for $4.50AUD in another store in the international waiting area. Retraining of employees and restocking of shelves needs to happen ASAP to avoid other travelers having the same unfortunate experience. ***Update on 12/15/22*** I reached out directly to Lotte Duty Free in Brisbane and explained the situation. The manager gave me a full refund for my alcohol purchases which I greatly appreciated since I was not able to bring them home to the US."
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