Dolittles Pet Retreats- Brisbane South
431 Waterford Road, Ellen Grove, Queensland 4078
About the Business
Welcome to Dolittles Pet Retreats - Brisbane South, your premier destination for top-notch veterinary care and exceptional pet retreat services in Australia. Conveniently situated at Ellen Grove, Waterford Road, 431, our establishment is a true point of interest for pet owners seeking the best care for their furry friends.
At Dolittles Pet Retreats, we understand the deep bond between pets and their owners. That's why we strive to provide a safe, comfortable, and nurturing environment for pets of all shapes and sizes. Our team of experienced veterinarians and dedicated staff are committed to delivering the highest standard of veterinary care, ensuring the health and well-being of your beloved companions.
Our state-of-the-art facility is equipped with cutting-edge technology, allowing us to offer a wide array of veterinary services. From routine check-ups and vaccinations to advanced surgical procedures and diagnostics, we have the expertise and resources to address any pet health concern. Rest assured that your pet will receive personalized attention and compassionate care throughout their visit.
Beyond our exceptional veterinary care, Dolittles Pet Retreats offers a unique and luxurious retreat experience for your pets. We understand that sometimes life gets busy, and you may need someone reliable to care for your pet while you're away. Our pet retreat services provide a home away from home, where your furry friends can relax, play, and socialize in a safe and stimulating environment.
Our spacious and comfortable retreat accommodations are designed to cater to the individual needs of each pet. Whether your pet requires a cozy private suite or prefers the company of fellow furry friends in a group setting, we have the perfect retreat option for them. Our attentive staff will ensure that your pet receives the utmost care, including regular exercise, grooming, and plenty of love and attention.
At Dolittles Pet Retreats, we also understand the importance of maintaining a strong bond with your pet. That's why we offer various enrichment activities, such as interactive playtime, training sessions, and nature walks, to keep your pet engaged and happy during their stay. You can have peace of mind knowing that your pet is not only receiving exceptional care but also enjoying a fun-filled retreat experience.
Visit Dolittles Pet Retreats - Brisbane South today and discover why we are the preferred choice for veterinary care and pet retreat services in Australia. Our commitment to excellence, combined with our passion for animals, sets us apart as a trusted institution for all your pet's needs. Contact us now to schedule an appointment or inquire about our retreat services. Your pet's well-being is our top priority, and we can't wait to welcome them into our Dolittles family.
Photos
Contacts
431 Waterford Road, Ellen Grove, Queensland 4078, Australia
Opening hours
Monday:
14:30 - 16:00
Tuesday:
14:30 - 16:00
Wednesday:
14:30 - 16:00
Thursday:
14:30 - 16:00
Friday:
14:30 - 16:00
Saturday:
07:30 - 10:00
Sunday:
16:00 - 17:00
Reviews
"I send my doggos here every week for daycare as well as overnight stays when I go away for work. They always come home happy, well cared for and tired and clean, except after daycare when they've been rough housing in the yards and pool with all their little mates and the carers. Really happy with the care and the service."
"We've had our doberman dog and aged cat staying regularly at Dolittles at Ellen Grove for the last few years and have found them to be great. The dog and cat are happy to go there and when they return they are in good condition and spirits. Further, the staff have been very helpful with providing medications, dog baths etc."
"Our dog Regie has been holidaying at Dolittles Ellen Grove for a few years now and we have always been very happy with everything. They staff are friendly and willing to always help with enquiries. Regie has over the years had short and long stays here and have also recommended Dolittles to friends who also have been happy to leave their fur babies there. I love that the staff share photos of our beloved pets on their Facebook page so we can see what they are up to while we are away."
"I would rather cancel a family holiday than put me dog in this kennel again. We were told to bring any additional food our dog might eat, told he would be walked twice a day. Upon dropping off I was then told there is no guarantees of being walked even once a day due to being so busy! The entrance was not very welcoming and the lady behind the counter was very scattered and clearly very busy. Reluctantly I let my boy go with his extra wet food and treats. Upon pick up he seemed happy enough, but they lost his good lead and all his food came back, not touched at all! He had lost a bit of weight, nails were cut from scratching the cage I am guessing and he shed enough hair on the car seat equivalent to a months worth of car trips in just half an hour. I felt terrible I had put him through a week of what must have been doggy hell. Added to all this we were pretty anxious how he was doing being a rescue dog in the first place and with multiple attempts at some kind of correspondence including phone, messages, Facebook and emails, there was zero response from the company, including head office. We were told we would at least have one email mis week letting us know how he was going. I will never use Doolittle’s again and it pains me to even give a one star rating. Months after this I am yet to receive any news on the lost lead or offer of replacement. Upon pick up the gentleman was nice enough, but stated how they had overbooked and did not have enough staff to fulfill their made promises. Profit over proper care is what is sounds like to me. Do not put your pet through the same experience. Check other places and book well in advance to not be forced to have to use a place like this."
"First time I boarded my cat here there were no issues on his end, he seemed quite happy and the staff were good. I then went away for 6 weeks and boarded him again. I visited my cat 4 weeks into his stay and saw he was missing fur. It took them a week to book a vet appointment and they didn't keep me updated on the vet appointment. It takes 2 weeks for ringworm to develop and he developed signs 4 weeks into his stay. The manager told me that since he had ringworm before (2 years ago!) that I treated and eradicated that it was pre existing and that I was to pay for the vet bills. I insisted on my boy seeing a vet because its a very serious illness and can make old and young animals very sick. I didn't want any other pets to catch it. My cat caught an infectious disease at their facility and 3 weeks later I am still treating it. I asked for 1 vet bill to be reimbursed ($219) and now nearly 2 weeks later have not received any response to my follow up emails and vet documentation. I have since paid nearly $600 in vet bills on top of the $894 it cost me to board him. The manager didn't know what ringworm was, commenting that it was a stupid name for something that isnt even a worm. You may pay cheap fees but if anything goes wrong they refuse to take any responsibility. The cat cages are the smallest I've seen, barely enough space for a litterbox and bed. I'd strongly suggest going elsewhere."
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