VCPS - Victorian Counselling & Psychological Services 62 Wellington Parade, East Melbourne, Victoria 3002
About the Business
Welcome to VCPS - Victorian Counselling & Psychological Services, located at 62 Wellington Parade in East Melbourne, Australia. As a trusted institution in the field of healthcare, we offer a wide range of services aimed at promoting both mental and physical health and overall wellbeing.
At VCPS, we understand the importance of addressing the diverse needs of individuals and organizations. Our Melbourne-based practice, as well as our services available across Australia, provide interventions and solutions tailored to meet the unique requirements of each client.
For individuals, we offer Medicare rebated psychology and psychiatry consultations, psychological and neuropsychological assessments, group therapy sessions, childhood assessments and treatment, couples counseling, and transcranial magnetic stimulation (TMS) treatments for depression. We believe in providing evidence-based, high-quality services to ensure the best outcomes for our clients.
In addition to individual services, we also cater to organizations. Our Employee Assistance Programs (EAP), team training, mediation, well-being assessments, and psychological consulting services are designed to support the mental health and wellbeing of employees and leaders. We partner with a range of organizations, including independent schools, aged care centers, government entities, and local councils, to provide comprehensive support and consultation.
At VCPS, we foster a collaborative, multi-disciplinary environment to ensure that our clients receive interventions that address both their mental and physical health. Our associate practitioners in East Melbourne offer a range of specialist health and wellness services, including physiotherapy, naturopathy, osteopathy, massage, and trichology.
Our commitment to responsibility, ethical practice, and innovation is at the heart of everything we do. We continuously engage in research and development to offer new interventions and provide regular supervision services to our practitioners. All assessment services at VCPS are carried out by highly skilled clinicians using the latest evidence-based testing materials.
We are proud to acknowledge the Traditional Custodians of Country, the Wurundjeri Woi Wurrung and Bunurong Boon Wurrung peoples of the Eastern Kulin nation, on whose land we operate our services. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.
If you have any queries or would like to connect with one of our practitioners, please get in touch with our practice staff. We also offer video conference services for your convenience.
Experience the holistic approach to wellness at VCPS - Victorian Counselling & Psychological Services. Let us help you achieve optimal mental and physical health, and overall wellbeing.
Photos
Location & Phone number
62 Wellington Parade, East Melbourne, Victoria 3002, Australia
Hours open
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews
"Roz Batty is a truly wonderful psychologist, and I am so thankful that my Dr recommended I see her. She helped me in ways I didn't even realise I needed, and I felt like a new person after my 7 sessions with her. She is so supportive, and caring, and kind, and I am so grateful to her and to have her in my corner."
"There is one particular reception lady, who has short temper and awful. I wanted to double check the appointment I reserved online, she said don't do it that way, lots of troubles, that's wrong way to do. And today, I called to ask reception to put my bill through medicare, and I have submitted my relevant documents to VCPS multiple times before, she simply said I don't have the document on your profile, and yelled. It's the same lady, and I just don't remember her name. Also, I submitted the relevant document 3 times, and each time the team didn't tell me the document is invalid until I need the document to claim from medicare, and medicare said no. I like my current doctor, but not the reception team."
"This place is absolutely fantastic. I was seeing Roz years ago and popped back in today for another session as I am in Melbourne for a bit. She has such a calm, warming nature, non judgemental and I always feel so helped after I have seen her with clear steps in place moving forward. She really listens to you. I have always found the receptionists to be equally as welcoming. I would recommend VCPS anyone who is thinking of using their service."
"if you can go anywhere else, do it. The doctor might be good, but in the last 2-3 years the number of negative experiences I had with the front desk staff makes it not worth it seeing a doctor in this clinic. Not to say they are all bad, some of them were polite. My experience: - A high booking fee while having to spend a while on the phone to make an appointment. - Being placed on a waiting list for an appointment, paying a booking fee, and when they offered an earlier booking, I had to pay $40 booking fee again. (So $80 just so see my doctor!) Then they didn't cancel the later date appointment, and I got a fine for late cancel! - Mistakes being made where my credit card got a full charge twice for appointments but then it takes over a week for the money to be reimbursed. - Mistakes were made where important prescriptions were delayed by front office to be sent for a few days so I had a long time without important meds - Rude and non empathetic. You will have to jump through loops to get the bare minimum."
"I needed to get an urgent appointment with my psychologist. Wonderful , extremely helpful reception staff managed to contact my psychologist on her off day and arranged a phone conversation. I thank my psychologist also for her amazingly kind response. wonderful reception and psychologist."
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