K9 CHIC Grooming boutique
152 Shore Street West, Cleveland, Queensland 4163
About the Business
Welcome to K9 Chic Grooming Boutique, the ultimate pet grooming experience for your fur baby in Cleveland, Australia. At K9 Chic, we have a genuine love for dogs and are passionate about partnering with you to care for your beloved pets. Our goal is to make your pet feel comfortable and loved while providing top-notch grooming services.
What sets K9 Chic apart is our commitment to providing a holistic, high-quality day spa experience for your furry friends. We offer VIP programs and unique subscription services to ensure that your pet receives the best care possible. Additionally, our entire business is comprehensively insured, providing peace of mind for both visitors and clients. Unlike backyard operators and some mobile services, we prioritize the safety and well-being of your pets.
Our team of groomers is highly qualified, experienced, and friendly. They have undergone extensive training and are nationally recognized and accredited grooming handlers. This guarantees a superior level of service and expertise that enhances your pet's grooming experience. Our groomers are also qualified in pet first aid, ensuring that your pet is in safe hands in case of any emergencies. We are closely aligned with local vets in the area to provide further attention if needed.
At K9 Chic, we take pet grooming to the next level. Our salon is equipped with state-of-the-art facilities and offers a range of services, from basic clipping to large-scale haircuts. We provide spa treatments, including warm and relaxing hydrobaths, to pamper your pet. Additionally, our carefully curated range of pet products and accessories are available at great prices.
In conjunction with our grooming school, our groomers are the best in the business. We believe that pet grooming goes beyond just their fur. We offer nutrition advice, a full range of dog day spa treatments, and ongoing maintenance and care to ensure that your pet looks their best and lives the healthiest life possible.
Located in Cleveland, Brisbane, our luxurious and spacious grooming salon is staffed by a team of experts who specialize in hand scissoring all breeds and styles of dogs. You can trust that your pet is in capable hands and will receive the highest quality service.
We pride ourselves on the quality of our service, the experience of our staff, and the rapport we build with your pets. We go above and beyond to exceed your expectations, and your feedback is crucial to us.
As a token of appreciation for our loyal clients and furry friends, we offer a popular VIP program that rewards regular customers with awesome benefits. From discounts to free treats and samples, invitations, and birthday surprises, we believe in rewarding your loyalty. Join our VIP program today and enjoy the perks.
In addition to our grooming services, K9 Chic also houses an in-house grooming school. We partner with Pet Certified to teach and train aspiring pet groomers in the art of dog grooming. If you are interested in pursuing a career in pet grooming, please visit our courses page.
Choose K9 Chic Grooming Boutique for the ultimate pet grooming experience in Cleveland, Australia. Your fur baby deserves the best, and we are here to provide it. Experience the difference at K9 Chic today. Skills Generation RTO Code 41008.
Photos
Contacts
152 Shore Street West, Cleveland, Queensland 4163, Australia
Opening hours
Monday:
Closed
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews
"Considering you state you offer holistic care to animals, then without notice you say you won’t continue to groom our dog due to drooling and anxiety, with no mention of this for the previous years of going here. Very disappointing customer service considering we were ongoing customers. Will spread the word throughout the Redlands not to go here. Our dog is 13 and suffers anxiety, understandably might be difficult to groom, however has now been banned from here after many years with no concerns voiced previously."
"Very , very poor customer service. The owner charged me for a service I would never have agreed to if informed of the exorbitant cost to remove knots. It costs significantly more to remove knots in a " tidy up " , than a full groom, where the knots are removed anyway ? ! I have been a customer for 6 years. In fact the owner used my loyalty against me, as I should have known better if coming to them since 2017. Unbelievable. Will not be returning."
"We have a little rescued darling who badly needed a groom - after a very tough life and lots of abuse, he needed someone experienced and gentle, someone who would understand his fears and help him become a completely different boy, a fresh start with a new look - we absolutely found it here! Staff were so compassionate and caring, they did a wonderful job cleaning up a lot of matting and dreads our poor boy had, and he was so much happier, cleaner, and comfortable when all done! They did an awesome job with his groom and were quite affordable as well! We look forward to a continued, long term relationship with such a fantastic team!"
"I took my dog to be groomed at K9 Chic in September. When collecting my dog, I was told that the groomer had made a small “knick” on her tongue. We were instructed to put a towel in the dogs mouth to prevent further bleeding. When home on further inspection, the dogs tongue was completely severed from one edge to the middle of the tongue. The tongue continued to bleed and my dog was in considerable pain. I was required to take my dog to the Animal Emergency Service who performed surgery that night to suture the tongue back together. The tongue was unable to be completely repaired leaving a permanent defect. K9 Chic has had complete disregard for the amount of pain my dog was in. They did not seek veterinary assistance despite the significant injury. The owners have shown no remorse for the careless and negligent grooming performed by their staff. The handling of the incident amounts to animal cruelty. The owners have failed to reimburse the significant costs of emergency treatment and subsequent vet bills despite a number of demands, leaving no choice but to pursue legal action. I would avoid this place at all costs."
"Harper our dood has been going here since she was a pup, nearly 3 years. The staff are always helpful and friendly. Harper always looks fabulous when she leaves. Highly recommend."
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