Positive Wellbeing Psychology Malvern

"I couldn’t be happier with my experience at Positive Wellbeing Psychology. They were so prompt when I first enquired about becoming a new client and they’re extremely organised, respectful and prompt with all of their communication with me. They have been extremely professional, and they have also been extremely understanding, as well. So thankful that I have begun seeing Brigitte (psychologist) at this service, she is so compassionate, understanding, trauma informed and empowers me to have as much decision making and involvement as I can. Looking forward to continuing to work with Brigitte and PWP!"

"An absolutely wonderful place. Emily Burton the Principal Psychologist & Director was extremely nice from the first moment of contact. A professional and thoughtful place which handles with care and consideration. I was speaking with Chelsea who was such a nice person, calm and patient with a genuine care to her. You could tell she really loves her work and wants the best possible for her patients. It feels like you are speaking with your closest friend, you feel comfortable to talk and share with no judgement or assumption. Its absolutely life changing. Thank you again."

"I recently tried to begin the therapy process with positive well being psychology and was disappointed with the communication and administration. I was only able to contact via email with no person manning the phone lines even during office hours. My first appointment was wasted due to technical difficulties- I couldn't access the link and was not able to reach anyone for assistance. Then after waiting one month for my in person appointment I showed up and was told there was a miscommunication and it was online- this was never confirmed and I had specifically made an in person so I could meet Chelsea. They refunded me straight away which I appreciated but I was very upset by the service. EDIT: I have since spoken to Emily, she was kind, apologetic and requested some suggestions to improve client experience. I appreciate her checking in on me to follow up and am sure these issues won't be experienced in the future"

"Absolutely lovely team at Positive Wellbeing Psychology. In the past, I've jumped from one psychologist to the next, not quite finding the one I click with, but after stumbling across this wonderful clinic I think I'm finally ready to stay put. Emily Burton has been so patient with me in regards to making my appointments and Chelsea Huddle has been a blessing: she has been nothing but encouraging, patient and supportive to help me through my mental health struggles. I'm slowly getting to a better place and I owe much to Chelsea for it. So glad I found this place and cannot recommend enough!"

"I really look forward to my sessions with Emily Burton, she's really helped me switch my mindset from negative to positive, and really helped my anxiety. I can understand my own feelings and thoughts much better. I feel so relieved, and more free - I'm not constantly worried about things out of my control, constantly second guessing, or afraid I might say or do the wrong thing. I haven't been getting the physical symptoms of anxiety, pounding heart, short breath etc. It's really been a positive improvement in my life, and I'm looking forward to continuing this journey, and continuing to feel better! Also, on a side note, I was skeptical about telehealth appointments, but it's been really great, I can do these appointments from my own home which is very comfortable, and I can work it around my busy schedule because i don't have to drive to and from the office for my appointments."