RPM Tingalpa

"Very professional. Service was out standing. Would recommend them to anyone. Well done RPM. Tingalpa."

"Guy doing the quote on repairs tells you 7 - 10 days, the info from them tells you 14 days and the car still wasn't fixed in time. Blamed part supplies that they could organise to get delivered on time in the month leading up to repairs or the 2 weeks plus that they had it. Customer service girl was terrible and when you asked hard questions she gave answers like a politician (no guarantees, just words). They also wanted you to sign that the repairs were done and correct even before looking at the car - what a scam. Would not recommend and have advised my insurer that they are a terrible organisation to deal with."

"The worst service which I received from the front desk. I gave my car for repair through my insurance. They changed my rear wiper and fixed on the other way where I can't even use my wiper if it's raining. I tried calling them several times for getting it done as it was there mistake and still they are not responding to me well. Despite of my work schedule I tried ringing them to drop my car for repair and customer service is behaving Soo rude. I don't recommend anyone to this company for any repairs. Thanks"

"Tip, if you take your car here for repairs, take photos of your entire car, from multiple angles and if there are existing scratches, note them and take a LOT of photos. It took me 4 weeks to get an assessment of the damage on my car. Then another 3-4 weeks to get it in for the repairs. They said it would take 2-3 weeks to complete the repairs. That was bull. They messaged and said it was going to take longer cause they were still waiting for parts, would need another 2-3 days. Called again a few days later cause they received the wrong parts, another 3 days. Called and advised it was in line to be painted, another 2 days. Called again a few days later and said they had staffing issues, and it was still waiting to be painted, another 2 days. Messaged a few days later again and said it was being painted should be ready in 1-2 days. From the date of my accident (which was a simple fender bender) to when I got my car repaired, it was over 3 months. And to top it all off, when I go to collect my car, I find a scratch coming out from the bumper. The bumper they replaced. They claimed it was preexisting and wasn't part of the accident. It wasn't, its a deep scratch right at the edge of the bumper, and lightens as it gets further away from the bumper. They caused it. Pointed it out to them, but they didn't care. Repeatedly said it was preexisting. Said from a black and white photo taken at a distance that it was preexisting. I said I disagree, I showed him photos of the preexisting scratch which was above the wheelwell. They dismissed me and said "take it up with your insurer" and then he walked off. I would definitely not recommend this place."

"Currently very unimpressed. My car was rear-ended a couple of weeks ago. This place is insurance approved so chose to go here. Originally dealt with Martin who was lovely (hence 2 stars instead of 1). Then this morning they called to tell me it was ready. They organised a taxi for me to come get my car except I ended up waiting on the street for 45 minutes because they ordered the taxi the wrong way around... then I finally get there, they give me the keys, no consult just "you're good to go". I have a quick look but it was backed in and the lighting wasn't great so it looked OK at the time. I get home and have another look at it and find a huge paint blemish and the top light above the boot is still cracked.... why would you call someone to collect their car when it's clearly not finished. I've been told they can look at it tomorrow but that it won't get fixed straight away.... not great in my opinion. At this stage would not recommend, will amend if it gets rectified properly and quickly."