Suncorp Bank
McCullough Street, Sunnybank, Queensland 4109
About the Business
Contacts
McCullough Street, Sunnybank, Queensland 4109, Australia
Opening hours
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 16:00
Friday:
09:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Really bad… took so long and the line is very long… this tall young man he is useless. He couldnt do simple counting of money which slowed the process even more. DONT COME HERE. Go to other banks instead… i also have an account at westpac and they deal with long lines efficiently. Suncorp fix ur attitude and service or not many people will come here anymore"
"The male staff let a man jump the queue from a Support Worker with an old disabled client today. Only because the man said he had a “quick question”, which still took a few mins to solve. Another day, an old female staff yelled at a disabled client asking the client to get out of the branch, while the client was waiting, and then realised herself did something wrong, she gave a lolly to the client… pretending nothing happened."
"Regarding Car Insurance: I am not all happy with how my first claim is getting handled, I have been paying Suncorp Insurance for Car Insurance for two years now, and now when I had to raise a claim for small damage, I am not getting the right support from Suncorp. I am pretty sure this is not the experience you want me to have, but this is what it is When I connected with Suncorp, they assigned me a repair, when I went there, they inspected and told me that it would take around 13 days, and I could leave the car with them. But I was not ready to leave the car as they mentioned getting parts can take 5 days. When I called them the other day, they mentioned the parts can take around 2 months, and they already ordered it, but I don't want to wait for 2 months. Why they didn't confirm with us if this would take that long? Again, when I contacted Suncorp, your team mentioned that they would contact me after talking to the dealer, but this hasn't happened yet. I am again needed to call you guys, and it takes around 1 hour each time to contact you. I would like to cancel the repair which you have assigned me and offer me other options, as it would have been the case in the first place, but I think your team is only concerned about getting payment in time."
"Very very poor service(homeloan) and the manager don't care at all just after morgage started. I'm going to change bank as soon as possible."
"A friend recommended I contact Kimi, a mobile lender based at Suncorp in Sunnybank. I have been deeply impressed. Being self employed I have avoided dealing directly with banks in the past, preferring to work through brokers. I've been persuaded otherwise by the outstanding service I received. Nothing was too much trouble for Kimi. He talked me through every step of the dreaded process and helped out with much of the paperwork. A very refreshing contrast to the sort of service I have received elsewhere. On top of that, Suncorp's rates blew me away. In short, I'm a very grateful customer."
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