Midas Darra Tyre & Auto Service

"Great service 110% Lisa was amazing with explaining all the work carried out and additional work I needed, even showed photos of the leak on my engine, , thank you to all the staff and technicians, definitely will be coming back !"

"Honestly had an excellent experience here, they had helped me very much with everything especially describing all the details the service lady was also lots of help made me feel welcomed definitely will be coming back in the future"

"Took my car in for a scheduled servicing, came back worse than when it went in. Within 12 hours of picking the car up, injector starts misfiring. Called them up to explain and returned car to get checked out. They didn't look at the problem and recommended I go see another dealership. I have now been without my car for a week and a half."

"If i can give no star, i will do it. Not only i have to pay more than I quoted, i am about to be charge for tyre rotation and balance that is not been done. Before i dropped off my car for service, i made some marks on tyre secretly, to see if they will rotate and balance my car tyres. After 4 hours i've got a text that the car is ready to pick up. When i arrived at Midas Darra, I have noticed straight away that the tyres are not been rotated. So went to see Daniel( guy at the front) and asked him if all serviced are done including the tyres and he said YES, everyrhing that i ask for when i called for booking. By confirming that they done the tyres, i asked him to come qith me in the parking lot and show him rhe markers i have put in the morning.( still the same nothing done) He lost of words and can't believed what i show him, all he say is he apologies, because thats the information given by the mechanics to him. All he can assure me is next service, he definitely give me a free tyre rotation and balance.( wow!!!) Still expecting me to come back. Who on earth will come back if you have this kind of dishonesty with clients. What if i did not marks those tyres, I have to pay for service that is not been done. And how many people already been taken advantage like this. I am definitely sure i am not the first. At the end he has to removed the charges for the tyres and worst part is, i have to pay extra for the quoted amount that i have been told for the service. I have photo to show you the mark wheel. My last car serviced is in Toyota Taringa and they are the worst service place as well. I booked here in Midas thingking they are better. I WAS WRONG!!!. EXPECTING TO HEAR FROM YOU MIDAS.. as i will not rest till justice been done. #midasaustralia #Midas"

"My experience with Midas Darra is beyond disappointing. To begin with our first service with them after buying a car from salters was a pathetic attempt, they invoiced me for things they did not do for example they did not change break light bulb that was out even though they invoiced me saying they had checked all bulbs which obviously didn't happen. They did not clean the engine bay after changing the oil which caused the smell of burning oil while driving. I was told Dif oils would be checked but upon picking up the car I was told they don't do this. Approx 2 weeks later the car went back in to have the blend door motor replaced under our warranty, on our way home from picking up the car we heard a crashing noise behind the dash and the air con stopped working properly. The next day I went back to them and they booked the car in to look for the problem. I was told to expect them to have the cat for Approx 3 days, one week later I call and ask for an update, I was told they have not been able to find the problem yet, a further 2 weeks later I call for an update as they had the car for 3 weeks to be told they found the prob which was a part connected to the motor that they had touched the same day it broke and it was going to cost $3000 to fix but they were willing to foot half the cost out of good will because it has taken so long to diagnosed. I was told they found a pen lid in the broken part which I certainly did not put there. After raising this with the general manger I show up at darra to inspect the part myself to find that they had already repaired my car by putting in a second hand part which was not communicated to me till I arrived without warning them. I am then told I will be paying $925 which was a reduced amount for the work that was completed even though I was never given the opportunity to say no because they had already done the work. We played the money so we could get away from them. We then find they have damaged my interior when the took the dash apart and did not put the gear stick together properly along with parts of the dash. I emailed them with photos with no reply from them or the general manager so I called to have them fix the gear stick and other parts they didn't put together properly. They didn't really have a sense of urgency to fix their mistakes so the car was booked in 1.5 weeks to fix it but while driving the car with caravan in tow the gear stick came off which needed to be fixed before we continued. I emailed with a photo with no reply. This company demonstrated to me that they do not care about the safety of their customers and are fine with having shotty workmanship with every dealing with them."