Australian Customs Brokers & Logistics 919-925 Nudgee Road, Banyo, Queensland 4014
About the Business
Welcome to Australian Customs Brokers & Logistics (Auscus), your trusted partner for all your Customs Brokerage & Freight Forwarding needs in Australia. Whether you are importing goods to any major port in the country or looking to export overseas, we have the expertise and resources to provide you with comprehensive services.
With the ever-changing local and international environment affecting the supply chain, our knowledgeable staff can offer expert advice on all aspects of Customs & Freight Forwarding. From customs clearances to transport and warehousing, we have you covered. We understand that every business is unique, and our innovative solutions make navigating the complexities of Australian border clearances and supply chain channels seamless.
At Auscus, we prioritize the proper handling of your cargo to avoid any delays, fines, or complications that can be detrimental to your business. You can trust us to take care of your cargo while you focus on growing your business. No consignment is too big or small for us to handle, and we provide Australia-wide delivery to all metro and regional areas from major ports across the country.
What sets us apart from other Customs Brokers and Freight Forwarders is our dedication to treating your cargo as if it were our own. We do not outsource our customs clearances or freight forwarding procedures to third parties. Our reliable and trusted licensed Customs Brokers ensure integrated communication with Customs and DAWE Departments, streamlining the process for you.
We offer tailored customs clearance and supply chain logistics, ensuring your specific needs are met. Additionally, as part of our AusGreen program, we encourage environmentally friendly and sustainable shipping practices. Clients shipping such consignments will receive a 10% discount on our Customs Brokerage fee.
Established in 1990, Auscus is proudly Australian owned and operated. Our highly trained team brings decades of industry experience and specializes in General Freight, Project Cargo, and Customs Clearances. Based in Brisbane, we serve businesses in all states and main port locations across Australia. Through our long-term strategic supplier partnerships, we offer a comprehensive one-stop-logistics-service.
Our ultimate goal is 100% client satisfaction. When you choose Auscus, you can trust that your Customs Brokerage and Freight Forwarding needs are in capable hands. Contact us today to experience our exceptional services and let us help you navigate the complexities of international trade.
Photos
Location & Phone number
919-925 Nudgee Road, Banyo, Queensland 4014, Australia
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Excellent service , very helpful on my first time importing out of China Great price and communication the entire way along the process Thanks will use again."
"I have had great service from these guys on several occasions in relation to imports."
"I used them to import my freight from China. I spoke to them and explained that I was unfamiliar with the process and really didn’t want any hidden Costs. They gave me a quote and explained what would happen. Not once was it discussed that my freight could be susceptible to storage fees. I did not get any information when my freight had arrived in Australia. Only once it had been unloaded and put in to storage which was well after the allotted 3 days at the port and had been in storage for 6 days. It was taken to the freight company with out my knowledge or consent and put into storage where I was then charged a exuberant fee for each day it was in storage. The freight company would not release my item until I paid these fees. Which was over $2000 for 8 days in total. When I asked the import broker why or how this had happen , they explained that they have this problem them self yet did nothing to help me. And allowed me be caught out . Also informed me after the fact, that if I couldn’t have gotten the freight In The 3 days they could have organised it to be picked up and put in their storage facility for a small fee . All this information was give to me after the fact and costs had occurred . So not helpful at all. I then had to arrange my fright from Brisbane to a Rural freight Depot costing me less then $300. I was however given a quote from them for for the same freight for over $1500 when I first engaged in their services. so double check everything they tell you."
"Auscus are extremely helpful and make import/export a breeze. They take care of all the confusing paperwork that comes with import/export and make it all a seamless process. Bianca and her team are super efficient/professional and nothing gets past them. We have saved thousands of dollars on invoicing thanks to their keen eyes, communication, dedication to customer service & professionalism we could not achieve what we do in our business without them they are a KEY component to our company. Mark..."
"We have been using Brisbane Customs Brokers for a few years now and can honestly say that they have been amazing to deal with. The whole team is great to deal with and makes our job a whole lot easier. We wouldn’t know what we would do without them. Keep up the great work! 10/10"
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