Shingle Inn Capalaba Park 7-45 Redland Bay Road, Capalaba, Queensland 4157

"I have seen the previous negative reviews however honestly, apart for the half hour wait for big breakfast order to come out, which was a bit long and cost 1 star, we can’t fault it at all. We were mostly served by Joseph, who was so polite and friendly, great customer service (and even made sure to look after our desert we ordered as takeaway until we were ready to leave so it would be nice and fresh and cold still). We also were served by Lachlan when we ordered extra drinks and he was also friendly and polite. The food was delicious, fresh and hot, the tea was lovely and the meal was value for money. (No it’s not as “cheap” as the eatery - but you pay a little more for quality food, quiet spot away from all the noise and ruckus etc) We will be back - great job guys"

"First of all, I ate all of my meal before my friend even got hers. I even waited hoping hers would come out soon but it began to get cold. My chips were burnt and super salty. So was the bacon on my sliders…. Literally black and crumbled as I ate it. My friend couldn’t take more than 4 bites her burger due to the amount of sauce it was drenched in. Simply slack and not happy."

"We went to shingle in ordered and paid a 15% surcharge due to public holiday which was understandle. The power went out before we got our food and drinks. My partner got his shake and i had to change my iced coffee to a iced chocolate. This was the only communication we got from the staff. We were not offered a refund or gift card for our already paid meal. I understand the power outage was no ones fault but the service following the outage was sub par. We left without getting our food, a refund or gift voucher. The staff need more training on customer service for these unusual situations. Very disappointing."

"Staff are slack, unmotivated and uncaring. Took 20mins to get our drinks (an iced latte and a drink out of the fridge), my latte was burnt and tasted foul. I then asked on the progress of our meals at the 30minute point, they were still being made but weren’t finished as the manager went to the bathroom. Seriously guys. You were not busy, paying customers should not have to wait 40+ minutes to get subpar food. Terrible experience."

"$21.60 for a small salad sandwich (no meat). Thought that included the drink but they came over with receipt after I had eaten to advise me that they forgot to charge for drink - $4.50 for small bottle of mineral water on top of sandwich. Which I had to request after I’d eaten anyway as they forgot to deliver with meal. Absolutely ridiculous amount for a plain and frankly not very good small sandwich. I won’t be back. Service was poor. Man on counter had no idea how to operate register. They tried to charge my friend $40 for bacon and eggs on toast. We will definitely not return to this place!"