First Five Early Learning Reservoir

"This centre is absolutely the best childcare centre in Reservoir. We left what was supposedly the best to come here and I cannot tell you how happy we are to have made this decision. The manager, Tanya, is incredible. She goes over and above for everyone, she is fully involved with everything and makes time to spend with the children so she knows what is going on with them. She works very hard and is very good at what she does and sets the culture for the centre. The children love her, and the parents love her even more. The other office staff are all amazing, in particular Manpreet is lovely with the kids and always willing and able to help, even offering help without being asked. They really care about the kids and their families in a way I haven’t experienced before. If you are struggling with anything they will offer support, guidance and practical help to make life easier. Nothing is too hard, there is never any judgement or blame or making you feel inadequate as a parent, they are understanding and caring. The owners and senior management are heavily involved and regularly visit despite being from qld. They are beautiful people who clearly love and respect children. They have invested a lot in this centre, updating all the play spaces despite them being already pretty amazing, created a sensory room and a dedicated project room for special activities. If you visit the centre you will be absolutely wowed by the space which is like nothing you’ve ever seen before, guaranteed. As for the culture, this place is like home. The kinder teacher, Chelsea is so dedicated and sweet, the kids adore her. I won’t name all the educators but they are all wonderful people and have been well chosen by management, it’s such a relaxed environment where kids can be kids and make a mess, try out new things, take age appropriate risks and thrive. Plus the meals they are served are fantastic, and kids are given plenty of food even outside scheduled meal times if they are hungry. They are not the kind of centre that forces parents and kids to fit in with them. It is such a shame that the bad reviews from the previous owners are still attached to this centre, we highly recommend anyone to take a tour as you will realise straight away that no other centre comes close to the facilities, quality of care and culture that this centre has. I only wish we could stay there forever!"

"Simply canmt fault the staff at First Five. My third child is now attending, and all three thus far have had amazing experiences. Great care, great support, and an awesome facility!"

"My wife went in for tour in late 2022 after hearing the old operators (Montessori) have been replaced by a totally new team with impressive qualifications and expertise in child development. We instantly signed up and have been blown away by the facilities and staff. All the staff know our boy by name and their care for the children is obvious. Beyond the small rooms for different age cohorts, the kids have an enormous and well air-conditioned outdoor undercover area, uncovered outdoor areas, and I believe a special a sensory room is under development. We recieve updates throughout the day via app, and photos every day of the diverse activities including musical instruments, painting, stories, water-play, and more. The centre also asks for goals for each child every few months to help shape curriculum. We love that all meals are freshly made and that, hats, bibs, nappies etc are provided - this really simplifies things. Our baby is in cloth nappies and staff have been great accommodating this. I would highly recommend First Five to anyone. Underrated gem, not helped by the fact that the old montessori reviews are still listed here. I'd advise everyone to ignore any reviews from before 2023. The new team have nothing to do with the old Montessori owners - like if one restaurant closed and another opened at the same address. New owners are fantastic and highly specialised - couldn't ask for better."