The Good Guys Tingalpa New Cleveland Road, Tingalpa, Queensland 4173
About the Business
Welcome to The Good Guys Tingalpa, your go-to destination for all your home furnishing needs in Australia. Located at Tingalpa, New Cleveland Road, our establishment is not just a furniture store, but also a home goods store and a point of interest in the area.
We understand the value of your time, which is why we have introduced an online form for all Returns, Refund, Repairs, and Exchanges. This convenient feature allows you to save time and hassle by completing these processes online.
As a Gold Service Extras Member, you will enjoy exclusive benefits from day one. From StoreCash rewards to special offers and sales, our members receive extra perks that enhance their shopping experience.
If you are a member, you can start your report online for speedy service. Lodge a claim and begin the swap or screen replacement process effortlessly.
For new customers, we offer the opportunity to apply and be approved for a Latitude Gem Visa credit card. This credit card is available on participating Latitude credit cards only, and monthly fees and terms and conditions apply. Visit our website or come to our store for more details. Credit is provided by Latitude Finance Australia, with ABN 42 008 583 588 and Australian Credit Licence Number 392145.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to our StoreCash Terms and Conditions for full details on how to receive notifications when you earn StoreCash. Visit our website for more information.
Please note that discounts apply to the current ticketed or advertised price. As we negotiate, products may have been sold below the ticketed price in some stores before the discount offer. These discounts cannot be used in conjunction with any other discount offer. Please refer to the product for specific details.
Additionally, discounts also apply to the most recent previous ticketed or advertised price. As we negotiate, products may have been sold below the ticketed price in some stores before the discount offer. Similar to the previous discounts, these cannot be used with any other discount offer. Please check the product for specific details.
Certain products have time limits and terms and conditions that apply. Please refer to the product for more information.
As a bonus service, we offer assistance within a 30km radius from our store. Additional charges may apply for locations beyond this radius. Please note that this offer excludes eBay and commercial orders. Terms and conditions apply, which can be found on the product page.
Please be aware that certain offers are only available to port-in and new customers. This excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
Store Credits are sent via SMS or email, and the expiry dates may vary depending on the promotion. Please note that this offer excludes all types of Gift Cards, Epay Cards, and Agency brands. Visit our website for full details.
We also offer trade-in options for your devices. Please note that the offers for trade-in vary based on the condition and age of your device. You must be at least 18 years old to be eligible for a trade-in transaction. It is your responsibility to remove all data from the device before shipping it to us. The Good Guys and SquareTrade deny any responsibility or liability for any lost files or data. For more information, please visit our website.
Please be informed that Home Services Network Pty Ltd does not perform gas fitting, electrical, or plumbing work. All such work is performed by licensed subcontractors engaged by The Good Guys Home Services. The required electrical and gas safety/compliance certificates are issued by these licensed subcontractors. Our licensing details can be found on our website.
To receive a $20 The Good Guys eGift Card, you must spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until 30 September 2023. Refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account. Your Spot. Buy Now, Pay Later account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply, which can be found on our website.
To access your StoreCash balance and current offers, please enter your mobile number below to request a verification code via text message. Once verified, you will be able to view your StoreCash balance and take advantage of our current offers.
If you have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you at The Good Guys Tingalpa!
Photos
Location & Phone number
New Cleveland Road, Tingalpa, Queensland 4173, Australia
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"They don't answer their phones. I had to drive over an hour a way just to gamble that my item as actually here. Had no way to verify as I wasn't the primary purchaser. The person I complained to just said "we're too busy" So maybe just hire someone just to answer phones. Absolutely unacceptable customer service. Streer clear. Go to another Good Guys. Easily the worst good guys, no contest."
"Kudos to Sam who helped me to get what I wanted with a fair price. Good customer service. Had to wait more than usual to pay untill a new cashier joined to help. Keep on good work, support customers, and society supports us in return."
"Firstly I’m not one to leave a negative review ever but that is truly how upset I am with my recent experience. Genuinely dissatisfied and annoyed is an understatement at the very least so buyers please be aware. Purchased a washing machine with delivery was told it would be next day delivery, was told to go into store to ensure next day delivery, so I did. And still it never showed so contacted the store, was told sorry a mistake was made would be next day… to yet again waiting around to go through the same song and dance and no delivery yet again. Angry and annoyed because was told twice delivery would be made but couldn’t be given a time so cleared my schedule to be available for them. To just have wasted my entire weekend waiting around for a delivery that never came to be told it won’t be delivered till Tuesday now. Spent countless hours on hold and just trying to get through to the store has been hard enough, to be jumped from person to person with no outcome. Just feel like the store couldn’t care less and been such a poor experience. Would highly recommend looking elsewhere as promises keep being made and not meet, each time iv trusted them that the situation has been sorted to next day being told otherwise yet again. And being told different stories and excuses made. But unfortunately it just isn’t good enough. Extremely dissatisfied. When you spend this much in one transaction you expect better customer service and actually get what you keep being assured. Buyers beware."
"I went to the store to buy a Delonghi kettle. It was listed as $149. All the competitors are listing it for $139. Betta at Cannon Hill can get it for me within the week, but the terrible sales assistant at Good Guys refused to sell it to me for $139 despite me being able to pick it up down the road within the week. Terrible customer service, and would not recommend anyone buy from there. They are a rip off, not flexible and not at the market price for products."
"Chelsea was amazing! She worked with us to find the perfect appliances within our budget. She took the time to listen to our needs and create a seamless payment and delivery experience. The delivery crew was also so friendly, professional and on time!"
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