Compass Cars Mulgrave - Accident Replacement Vehicles 29C Glenvale Crescent, Mulgrave, Victoria 3170
About the Business
Welcome to Compass Cars Mulgrave - Accident Replacement Vehicles, your trusted car rental, establishment, insurance agency, and point of interest in Mulgrave, Australia. Located at Glenvale Crescent, 29C, we are dedicated to providing efficient and hassle-free solutions for your car replacement needs.
At Compass Cars Mulgrave, we understand the inconvenience and stress that comes with being involved in a non-fault accident. That's why we strive to make the process as seamless as possible for you. Our team will carefully assess your application to determine your non-fault status, and once approved, we will have you back on the road in a replacement vehicle on the same day*.
We go the extra mile by dealing with the at-fault insurer on your behalf to finalize the recovery of the cost of your replacement vehicle*. This means you can focus on getting back to your daily routine, while we handle the necessary paperwork and negotiations with the insurance company.
One of the key benefits of choosing Compass Cars Mulgrave is that you pay no security or upfront costs. However, we do require your credit card details, which will be used to charge any tolls, fines, excesses, or costs that may be applicable under the rental contract. Rest assured that despite no upfront payment, we will provide you with a replacement vehicle while you remain contractually liable for the costs. We will then seek to recover these costs directly from the at-fault insurance company.
To ensure a smooth recovery process, it is essential that you cooperate with Compass if asked, which may include providing evidence in legal proceedings initiated by Compass in your name. Our Rental Agreement and Mandate clearly outline your rights and obligations, and you will receive these documents upon lodging an application. We encourage you to read them carefully and reach out to us with any questions or clarifications you may have.
At Compass Cars Mulgrave, we are committed to delivering exceptional service and support during what can be a challenging time. With our efficient application process, quick turnaround time, and expert handling of insurance negotiations, you can trust us to provide you with a reliable and hassle-free replacement vehicle solution.
*Subject to approval and terms and conditions.
Photos
Location & Phone number
29C Glenvale Crescent, Mulgrave, Victoria 3170, Australia
Reviews
"I was going through a pretty hard time in life and in my personal relationship, and these guys saved my life in many ways. They really looked out for me more than just renting a car but also caring about my well-being and my life situation. The entire Mulgrave team were a dream to work with and I’m grateful for everyone there. I highly recommend booking with them such a beautiful team"
"By far the worst experience of my life. Talk about a horrible company to deal with. Harassed me non stop nearly every day for the 2 months I had the car, even sent someone with a tow truck to my dads house after hours with no contact. Then harassed me then for my legal help, threatening so I’d engage. Honestly save yourself the effort, go elsewhere."
"Totally recommend Compass Mulgrave for car hire. Great service, friendly team and they supplied me with a brand new car whilst mine was in for repairs. Thanks team, you made the inconvenience of not having my car much easier to cope with!"
"The team over at Compass Mulgrave provided exceptional customer service. The selection of vehicles were great. Very clean and modern. Prompt and timely service. The transaction was flawless. Highly recommended!!!"
"In a word… Seamless. No issues on getting my vehicle. Friendly staff & very accommodating. I will definitely be back the next time I’m in need. Thank you Michael & your team."
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