ONCALL Group Australia 660 Canterbury Road, Surrey Hills, Victoria 3127
About the Business
Welcome to ONCALL Group Australia, a leading establishment in the healthcare industry. Located in Surrey Hills on Canterbury Road, our institution is a point of interest for individuals seeking exceptional end-to-end disability, child youth, and family services. We are proud to serve the communities of Victoria, Queensland, New South Wales, and South Australia.
At ONCALL, we understand that every individual's needs are unique. Whether you require our services on a one-time basis or for ongoing support, our flexible and reliable team is here for you. Our dedicated support coordinators strive to unlock your full potential and achieve your goals through meaningful relationships and leveraging your unique skills and strengths.
We believe in providing more than just houses; we provide homes. Our accommodation options, be it short-term, long-term, respite, or permanent, offer peace, comfort, and freedom. Our model of care is designed to support children, young people, and families when they cannot remain in their family home.
Working with people with disabilities is a special calling, and at ONCALL, we recognize the value of our team. We offer exciting career opportunities, comprehensive training, flexible work-life balance, and a fun culture that brings an extra touch of magic to our work and the people we support.
Founded over 30 years ago by disability advocates, ONCALL has grown into a national presence across multiple states. We are committed to supporting and empowering both our clients and employees to live inclusive and connected lives.
Our high-quality support truly makes a difference. We offer end-to-end medicine management, allied health services, and clinical frameworks designed and measured specifically for you. Our goal is to enhance your progress and help you reach your goals every day.
In a recent partnership with SACARE, ONCALL Group Australia has expanded to become a leading national service provider rooted in family values. Together, we are trailblazing new ways to create real change and deliver exceptional experiences for people living with disabilities.
As an Australian business born on Wurundjeri Woi-wurrung Country, we take pride in our connection to the land and its traditional custodians, the Aboriginal and Torres Strait Islander People. We acknowledge and pay our respect to the Elders, past and present, and commit to working together to build a prosperous and inclusive Australia.
We are committed to upholding collaborative relationships with all stakeholders, ensuring shared responsibilities, knowledge sharing, and joint decision-making. Continuous improvement is at the core of our operations, as we actively seek opportunities to provide improved care through innovation and technology.
At ONCALL, we value transparency, accuracy, and privacy. We operate to clear and transparent audited quality standards, employ cutting-edge training and revolutionary technologies, and use robust data to inform decision-making.
Join us and kickstart your career while expanding your skills. Our exceptional training, quality framework, expert clinical in-house support, mentoring, and exciting career opportunities will open doors and transform lives. We believe in creating role clarity and a supportive culture so our team can bring their best selves every day.
We are committed to financial and environmental sustainability, ensuring that our organizational priorities align with these goals. Performance management and progress are benchmarked to manage risks and drive improvement.
The ONCALL community is dedicated to positive change and contributing to a diverse and equitable society. We leverage the values held across cultural backgrounds and celebrate the strengths within our shared learning environment.
Your privacy is important to us, and we will never share your information with any third-party vendors. Trust ONCALL Group Australia for exceptional support and services. Contact us today to experience the ONCALL difference.
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Location & Phone number
660 Canterbury Road, Surrey Hills, Victoria 3127, Australia
Reviews
"The support workers, allocations team & our account manager at ONCALL are wonderful. We enjoy working with you all, and appreciate your prompt replies & support."
"Very slow in responding. Follows me up for aspects of care required for their client, rather than pursuing. I find after some 6 months now I am doing a lot of their work. Aspects that I would have thought the provider would cover I have been doing."
"I have used other support coordinators in the past for my two sons, however ONCALL support coordination is the best so far. Anh in particular listens to my boys needs, is professional in her approach, proactive and quick to respond to my messages. Highly recommended."
"Don’t ever work with this company most unless and unprofessional NDIS company in Australia. They don’t care about staff or the clients. If you call them you get put on hold for a long time and then they give you a worker who doesn’t even know your clients information. The staff don’t even know what is happening most of the time. I have been hung up on in the past when dealing with them. All the staff have no idea what they are doing or about their clients. Some staff members are absolutely disgusting"
"WARNING DONT GO WITH THIS COMPANY SCAM ALERT The workers are really good but reception team absolutely useless lazy disgusting people on-call needs to pull there game up update there scam artists who have told me that my NDIS funding has run out it's like 900 and something a week and I only have a week left with them but have $3000 worth of funding left absolutely discraseful"
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