Bloomex Melbourne Flowers & Gift Hampers 6 Ely Court, Keilor East, Victoria 3033

"To whom it may concern I received my flowers today. The flowers I received were not the correct amount for the second time, the quality is very poor. The roses were pulled off so it could look like it was closed up, for the second time. I am very disappointed with the quality. * First I got 10 flowers NOT 12. * Second. They were NOT LONG STEMS. I asked for Long stems. * Third. The flowers were NOT fresh for the second time. The pedals are falling off the rose once I took them out of the box. The pedals have been pulled off to make it seem like the roses are closed up. The roses are different sizes. Some pedals are cut in half because of how they were pulled off. They are NOT FRESH roses. I thought the second time you might get the order right, but NO. They failed to deliver the correct amount and quality. False advertising is illegal, and you illegally advertised one thing and you intentionally delivered the wrong order with BAD quality. I assume they do this because the have got away with it for so long, and to save flowers. Once could be a mistake but twice is not accepted. I find their actions and service is dishonest and disgraceful towards customers. I do not appreciate been treated like I'm a fool. I regret ordering from your business and I will never order from you again. You have not made me happy at all."

"My step daughter ordered Lavender roses to be delivered for mother's day.. She got a message on mother's day to say to wouldn't get there until the Tuesday. That was OK, cause we understood they were busy. Nothing arrived Tuesday or Wednesday. She kept following up and got no response. On Thursday the flowers below arrived. They were wilting and not lavendar and a Teddy bear came, that was not part of her order. Shame on this business for charging a fortune and delivering wilted half dead flowers. I'm considering taking this to consumer affairs as we can understand being late due to demand but not acceptable to deliver half dead flowers!!"

"Ordered an upgraded gift hamper with flowers for my wife on our 20th wedding anniversary. This company are absplute THIEVES and SCAMMERS. They take your money and don't deliver the flowers you ordered on the date requested. Then they turn up 3 days later all mangled and shrivelled and nothing like the picture you ordered. Everything was wrong they couldn't even get the box of chocolates right, sending a miniature box. So dissapointing!! The worst part is they don't even respond to emails. Still waiting one week later. Would have been better off picking flowers out of the bin."

"My daughter arranged for flowers to be sent for my birthday. I received a post office parcel card in the letterbox the day before she asked for them to be delivered to my door. I collected my parcel the same day as I received the card. It was the flowers. They were tied together with a cable tie and had no water source. They had wilted.the box had Australia Post label clearly saying deliver on my birthday day. So - not delivered. WRONG Day. Half dead. Packaged poorly. Non delivery by Australia Post. Update: daughter contacted them. They would not refund. So i got a basket of various chocolates ... most yuck. Delivered to post office again. DON'T USE THIS COMPANY."

"We received this flower order from friends for the passing of our mother, and to be perfectly honest they are an embarrassment! I'd hate to know what our friends paid for them, the flowers look like the cheap bouquets you buy in Coles/Woollies when they have been on display for several days. BUT it doesn't end there unfortunately...we received their order 2 TIMES before Christmas & today (early Jan). Both times the flowers were halfway to being dead. Photo's attached are of the 2nd flower deliver received today. The first bouquet the lilies never even opened up. On the box are instructions on what to do with flowers when received, it mentions plant food, YEP none of that in either of the flowers delivered, in fact no water pouch was present either! I know I'll definitely NOT be using this company for any of my flower deliveries."