Primacy Care Australia
1 Tech Way, Cranbourne, Victoria 3977
About the Business
Welcome to Primacy Care Australia, a leading establishment in health and a point of interest located at Tech Way, 1 in Cranbourne. As a provider of NDIS (National Disability Insurance Scheme) services, we are dedicated to offering individual and group Mental Health Support Services to NDIS participants all across Australia.
At Primacy Care, we pride ourselves on our team of qualified, experienced, and professional staff who are committed to setting a new standard of service delivery for Mental Health Support Services in the country. Our passionate team undergoes thorough vetting and preparation to ensure they can provide the highest level of support to each participant, helping them achieve their goals.
Every member of the Primacy Care team is not only qualified but also dedicated to continuous learning and growth in their approach to the recovery process. We understand the importance of staying up-to-date with the latest advancements in mental health care, allowing us to provide the best possible support to our participants.
Passion is at the core of everything we do at Primacy Care. We are driven by a genuine desire to make a positive difference in the lives of those we serve. Our team strives to be the best in the industry, constantly seeking ways to improve and enhance our services.
Whether you are an NDIS participant seeking mental health support or an individual looking for a trusted institution that prioritizes your well-being, Primacy Care Australia is here for you. Join us on this journey towards better mental health and let us be your partner in achieving a healthier, happier life.
Photos
Contacts
1 Tech Way, Cranbourne, Victoria 3977, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I am absolutely mortified that while my Recovery Coach is on leave, they have ceased supporting me. Three weeks in I am chasing them up, while they avoid my calls for 3 days and then say they have to find me someone. I was advised I would have a phone call from someone there on the first week (while Recovery Coach) was away to continue my support, this didn't happen. Why does a vulnerable person who is on NDIS for a reason, have to chase the service up for continued support?!?!"
"Don’t bother even scheduling an interview with them. they said they will let you know your result but never got back to me,, wishful thinking"
"I’ve tried to cancel, they ignore me. I said the charges for travel, seriously, $90, just for travel. As a self managed participant, prices are negotiable and I have to agree to them, I haven’t, it’s digging deep into my funding. I’m trying to tell them the support isn’t for accessing the community, I haven’t gone out once. They will charge for every possible thing without consent. Providers like this lost the meaning of what ndis and like a lot of providers, cash in and take advantage of funds to help and support people on Ndis, sickening, so much money going into the pockets of people who don’t care. They don’t even try to deny it, they just bill you and ignore your concerns. My support worker is great but I can’t handle who he works for. Un empathetic people. Money money money. Shameful. And it&/ funny how when places like this get a bad review, there@/ no record of them being on their system. All the scammers say that lol."
"Awful company to work for. Do not recommend, the participants I looked after were consistently left without support workers but their funding was still being taken. This company is all about money."
"A simply atrocious exploitative money-grubbing organisation. Cynically set up purely to make millions for this company's owner. The disregard for its 'clientele' base is disgraceful, brazen and truly beggars belief."
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