The Learning Sanctuary Camp Hill 529 Old Cleveland Road, Camp Hill, Queensland 4152

"So much to say about this childcare centre! And not very positive unfortunately. I would like this rating to be taken in a constructive way by the business because the centre has potential and the workers have good intentions but are under resourced and over-worked. Our daughter went to this centre for 6 months and cried and hung onto my clothes at EVERY SINGLE drop off. She is going to a new centre which is 100 times better (for the same fees!). So I got to the conclusion that the business model of the Camp Hill Learning Sanctuary is flawed and the money made is not properly invested in the children or the staff. The presence of agency staff is constant and EVERY week I got to see new faces in my daughter's class. This is less than great for little children that hate to be left in the care of unfamiliar people. Also, the toys were broken and in disrepair. The teachers were always very nervous because they were under staffed. I don't think this centre complies with the ratios to be honest. I've had chats with a lot of parents that are thinking about pulling their kids off the centre and heard conversations of angry mothers in the car park. The learning Sanctuary, something needs to be done about it!"

"Wouldn’t recommend at all. 1. Management absolutely hopeless. 2.Staff are way over worked and have such a high staff turnover. ( no consistency for the kids to build a connection with their carers especially the younger ones ) 3. The cleanliness very average 4. Majority of the toys/ resources are outdated 5. The nursery play area has a lot of red flags for accidents to happen easily 6. Getting a refund from this centre can take a long time ( 1-2 months ) 7. Communication is very poor both staff and management ( had a few issues with staff saying two different things regarding how my child’s day went - leaving me so confused and anxious ) Just don’t waste your time or money. We are now at another centre and I regret so much not pulling my child out of here sooner."

"I couldn’t recommend The Learning Sanctuary more. The staff have been so welcoming and made the transition of starting daycare as smooth as possible. Our son has gone from crying at most drop offs to running in and hugging the educators on arrival. Irene is so caring and the updates and activities she does with the toddler class are amazing !"

"Unfortunately I have to change my review. We spent 12 months at this care centre, and in that time the administration was subpar. Once we notified we were leaving the centre in December they proceeded to take money that was not going to be owed to them. Once we joined up to a new get Daycare, that admin, kindly, let us know that we should seek our two weeks in advance payment from the old Daycare as they won’t refund it of their own accord. Once I contacted learning sanctuary Camp-hill to ask for my refund, they sent me a refund form and said I had to fill it out and send back to them. It has now taken four weeks of back-and-forth and I have still not received my refund. After trying to call and email them I was given no explanation to what the reason for not refunding that week, just that I would receive it the following week. This has been the same story for four weeks and I still haven’t got my money back."