Aquaneo Pool & Spa Supply Store 181 First Avenue, Bongaree, Queensland 4507

"Always fairly priced, helpful and understanding. Thank you"

"Don't look any further if you're looking for a trustworthy pool shop! Our pool was in a terrible state due to bad advice from another shop. Cody and Jamie were amazing and supported us through a long and tedious recovery process. Their advice was impecable and their prices were extremely competitive. We could not have done it without their fabulous support - thank you!!"

"Great service, Kate even went back to get a pump so we could drain the spa"

"they are poorly trained and do not know anything about pool care except how to clean it .. be aware they are not trained in pool care .. Great to see you got some good reviews.. but the facts are, first your Junior run the pump at its maximum output and as you are aware my pump was fitted to service a pool three times the size of my pool therefore no need to run it at its maximum output. Secondly your Junior did not know how or forgot to set the timer and just left it to my wife to manualy turn on the pump on and of each day as She also did not understand how to set the timer. I have no problems with the effort your Junior put in . As I am restricted in movements I am unable to complete these tasks myself so for years I have trusted you to have my best interests at heart . I paid all my accounts within a week of your service including those after the one in question. I think I was entitled to check my account when informed by you I had missed one service payment , once that was done I payed it immediately. Your actions and comments in your reply to my complaint are so typical 1. withdrawn your services, not true. I changed companies who are running my equipment at the right level to suit my pool needs saving me a lot of power and wasted chemicals. pool is now problem free. 2. verbal abuse to your staff , also not true but typical of you ,never happened, your staff done their best. 3. To mention the Justice Dept.. A shameful desperate and disrespectful bid try and discredit me. nothing to do with pool service at all 4. This problem should have been resolved real easy and between you and me and not involving your staff, they done what they are trained for, also not involving my personal life, nothing to do with the Justice dept.. Good luck for your future ,hopefully your clients will check out other options."

"These guys were recommended to us by my father-in-law a few years ago. We have always received awesome service from Jamie and Kate and have used them since day 1 of getting our pool! They helped fixed our issues efficiently using their expertise and guidance. They know our pool better than we do! Prices are the best we have seen anywhere in the area. Great quality products. Highly recommended! Keep up the good work!"