Lorna Jane DFO Brisbane
Airport Drive, Brisbane Airport, Queensland 4007
About the Business
Welcome to Lorna Jane DFO Brisbane, located at Brisbane Airport, Airport Drive. As a clothing store and point of interest, we are proud to be an Australian activewear brand that is designed by women, for women. Our mission is to inspire women around the world and help them feel empowered, supported, and beautiful in their activewear.
At Lorna Jane, we create to inspire, encourage, and live. Our elevated and performance-focused women's activewear, gym clothes, workout clothes, and accessories are consciously designed to enhance your wellness and positivity in all aspects of your activities. With over 30 years of innovation and extensive fit and fabrication testing, we are committed to delivering the best women's activewear in Australia and beyond.
Our proprietary Lorna Jane fabric technology is performance-driven, with unique formulas engineered to enhance the way you move. From adjustable straps to cooling fabrics, our activewear range is here to support you in becoming the best version of yourself, one step at a time.
We embrace the ethos of 'active living' at Lorna Jane, focusing on wellbeing, health, and fitness. Our activewear pieces aim to empower women to live an active life by feeling comfortable in their own skin and embracing their body's movements. Whether you're into high-intensity workouts or prefer a more relaxed approach, we have activewear for all activities, fitness levels, and styles.
Feel confident in your body with Lorna Jane women's activewear, designed to move with you. Explore our range of sports bras, tops, loungewear, tights, and leggings from Australia's leading women's activewear brand. We offer quality workout clothes and gym clothes that you've been looking for.
Visit Lorna Jane DFO Brisbane today and discover the perfect activewear pieces to elevate your exercise routines and everyday life. Our team of designers and dispatch teams put love and care into every product we create, ensuring you receive the best activewear experience. Join us in embracing 'active living' and find your perfect piece with Lorna Jane.
Photos
Contacts
Airport Drive, Brisbane Airport, Queensland 4007, Australia
Opening hours
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews
"Genuinely stunned at the treatment my friend and I received at this store on the 31st of March 2023. We attended the store for my friend to try on some pants. We found the pants she wished to try on, she ended up choosing not to purchase them and we put them back. We were not greeted on entering or exiting the store. We were then greeted by security while shopping in another store and told that we had been accused of stealing from Lorna Jane by the employees. My friend showed the one and only shopping bag we had which contents inside was one tiny item. He seemed confused as well and escorted us back to the Lorna Jane store. The employees at Lorna Jane, Macy, told us we seemed suspicious when we entered the store as we had not spoken to them and entered the changing room and just left the store promptly after. She offered absolutely no apology and blamed us for looking suspicious. She stated that us coming back was ‘proof enough’ to her that we had not stolen. She was incredibly rude and when we returned to the store to inquire about their names to complain only then did they seem to be apprehensive, but never an apology. As someone who works in retail this is absolutely not acceptable behaviour and I am completely shocked it even occurred. Interesting to see another complaint on Google for the same date and time with the same employees. Definitely do not enter this store if you require help or assistance of any kind. Also only enter if you show all your personal possessions on existing as you may be accused of stealing !"
"I typically provide 5-star ratings, but my experience at Lorna Jane DFO was markedly different. Having visited other branches of Lorna Jane where the staff members were usually pleasant and helpful, I was taken aback by the lack of acknowledgment upon entering the store, the absence of assistance provided, and the failure to check if anyone needed aid in the fitting rooms. Instead, the employees were gathered at the counter, giggling and whispering amongst themselves. I approached the counter to inquire about some matters, but the staff seemed disinterested, barely attentive, and solely focused on swiftly completing the EFTPOS transaction to return to their conversations. Following that encounter, I contacted the store the next day to seek further information regarding my online orders that were delivered on that day. However, she had minimal interest, I had to reiterate my questions over and over again. She just responded like a robot saying, "you cant get a refund after 28 days" even after I said, I just received it today and going to the store thats why I'm asking before I go. I would have given this a 1-star but because there were really nice items on sale on that day and I was quite happy. I would have purchased more if the staff experience was pleasant though."
"Actually quite upset and disappointed with how I was treated at Lorna Jane, DFO Brisbane at 5pm on Wednesday 31st May 2023 by the two female staff members. I attended the store twice with my mother within 20 minutes of each other. The first time we walked in , there was no greeting and no offer for help. I looked over at the girls sitting at the counter in hope maybe they would notice and offer some assistance however both women were staring then quickly looked away at each other giggling. I felt as if maybe I was overthinking and looking at it the wrong way, so I left the store in hope to find what I was looking at, at another store in the centre. We later returned at 5.20pm and was again not greeted or offered help, however was looked at and laughed at again. What was the reason to be so judgemental? Quite upsetting and such a bad look for the rest of the stores and other staff members at Lorna Jane DFO. We will not be returning."
"Staff at DFO Lorna Jane were just lovely. Offered to help, checked on me, got sizes, but never pushy. - especially the Manchester lady! Loved it and my sports bras are brilliant! No other sports shop even compared! Thank you LJ!"
"Yesterday I had the absolute pleasure of meeting Gemma and Macey who greeted me with friendly smiles and service. The girls had great product knowledge and helped me make purchases I may not have if it weren't for them offering Very thankful they took the time for me and grateful to receive customer service which is becoming a thing of the past The girls both shared their tips - help and words of advice on products in store - I walked out bags full and super happy! About to board a plane the girls packed everything up for me into a box so I could just go straight to the airport and load it on easily and showed me where to go to meet a taxi and get to the airport easily - Gemma and Macey you are both LJ angels and I can’t wait to shop with you both again - Brooke"
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