Home Furniture, Bedroom and Mattress 81 Flinders Parade, North Lakes, Queensland 4509

"Sad to have to write this bad reference. On the old site (damaged by flood) in Aspley: very nice staff. Nevertheless, the purchase process was carried out by the owner Joe. He made a mistake when writing it down an ottoman twice the size of the one we were sitting on in his shop and we told him to order. Two sizes are noted in his invoice. In bold letters the specimen is noted the regular size we wanted. Below, in small letters, he ordered a huge ottoman of 1.40 meters (!). It is also about very ugly spattered legs of the three-seater. We emailed him more than three times after the delivery date and wanted to offer him a solution where he wouldn't lose anything. We paid in full without hesitation, as he described the challenges they face after the flood in 2022. Sadly, the shop/owner do not answer or call us. Contrary to what they write on the website, he/they completely ignore us. On their website they write in beautiful words about customer relationships. Them reality can be completely different. Now, we just want to inform everyone about our experience. It is better to get a copy of the order in the shop (which Joe refused to give us saying, that he would email it). Fact: nice and very professional staff, sadly to say, quite the most disrespectful owner we have ever met. It is also sad that his store puts up with such mistakes on the customer side and that his manufacturers deliver such poor quality (legs). He's not about giving and providing what the customer needs and wants, once you've paid you need good luck. We still wish the shop a good fortune in Northlake and maybe more of walking the talk...."

"We got a brand new, beautiful sofa chase for 1/4 of the price of anything else on the market. Joe and the team were so lovely and even helped me when I accidentally ordered the wrong side chase. Can’t wait for their next sales! I’ve recommended them to all my friends."

"Great store with high quality furniture and home decor, often hugely discounted from big retailers’ excess stock. Love their online auctions from ex display homes but you have to be quick to nab a piece as they are hotly contested, and often gone within seconds of the auction going live. I purchased some beautiful artwork via auction, that came with a quality wooden frame. Easy collection from their store at Aspley. Highly recommended! ⭐️⭐️⭐️⭐️⭐️"

"I bought a very comfortable and beautiful leather lounge suite from Home Furniture last Sunday. Very good quality and great price. The whole showroom is filled with quality furniture. With wonderful customer service, thanks Jill, there is a very welcoming atmosphere. We had been to 4 other nearby furniture places beforehand but this one had the best lounge and other quality items. I highly recommend this business for quality, pricing, ambience, and great customer service."

"Recently purchased a 4-seater lounge with chaise from Home and am really happy with it. We were looking at paying twice as much for an equivalent couch at other stores as we were particular with what we wanted. Home has a great range, with plenty of customisable options like deep seating (worth it) and plenty of colours to choose from. Being made to order there is a bit of a wait, but the staff were really upfront about this and I don't mind waiting as it allows you to customise and buying Australian made feels good as well. You should definitely check out home before giving your money to Jerry Harvey."