Flight Centre 235 Forest Lake Boulevard, Forest Lake, Queensland 4078

"I cannot recommend Katrina Riehl enough! This wonderful woman responded to my enquiry within a few hours and instantly relieved me of all my worries and stress. She provided me with multiple quotes and was available for me to contact at any time. Nothing felt like it was too much to ask for with Kat, she really went above and beyond and I can’t thank her enough. I recently had a bad experience with Flight Centre and was very weary about enquiring, but I am so glad that she was able to restore my trust with the company. Kat was able to assist me with booking flights, trains and travel insurance within 3 days, I honestly can’t thank her enough. I am finally relaxed and looking forward to my trip to Europe, I will definitely be coming back to her with any future bookings!"

"10/10 service from Jessica Joy, she has been nothing but patient and helpful with booking my flights! If you’re looking at flights I would definitely recommend seeing her! Thanks again for all the help!"

"Katrina has been really helpful in booking international flights to Italy. Very friendly and prompt replies. She was able to find a better price than I could find looking online myself (so that I could fly in and out of different cities). Thanks again Katrina!"

"My friend and I had booked a trip to Thailand with Tracy at Flight Centre Forest Lake. The flight and insurance were booked under both of our names. However, when we arrived, the receptionist informed us that the booking only included my friend. We contacted the 24 hour line and they told us that we had to wait until flight centre opened. After reaching out countless times, I still have not yet been compensated for their mistake. I understand that people can make mistakes, but it still hasn’t been resolved weeks after the fact.This is not good enough and I’m very disappointed with my experience. Will never use flight centre again and would never recommend to anyone wanting to book a RELAXING holiday."

"Myself and a friend had booked a trip to Thailand with flight centre Forest Lake - with the staff member Tracey - in which was made easy to make a booking to organise the flights and accommodations. The staff member had booked the flights and insurance for two people, however, the accommodation was only booked for one person which had brought a lot of stress onto two young girls that are inexperienced in travelling. When trying to organise the refund that was promised, Tracey had failed to attend appointments via phone call that were specifically booked with her. From my personal experience, I will not be booking future trips with flight centre due to the lack of professionalism and inability to communicate with clients. Very disappointed to say the least."