AIA 509 Saint Kilda Road, Melbourne, Victoria 3004
About the Business
Welcome to AIA, an establishment and insurance agency located at 509 Saint Kilda Road in Melbourne, Australia. As a point of interest, we are proud to offer a range of services and benefits to our customers.
For a limited time, we are offering 7 weeks of free health insurance, giving you the opportunity to experience the benefits of our coverage. Additionally, by signing up with us, you have the chance to win a share of $60,000 in flight vouchers.
AIA is honored to be the presenting partner of the Let's Talk content series, hosted by Hamish McLachlan. This series aims to provide valuable information and insights into various topics related to health and wellness.
At AIA, we understand the importance of breaking free from the 'all or nothing' mindset. Our dedicated AIA Ambassadors are here to coach and guide you towards a balanced approach to life.
By participating in our AIA Vitality program, you can earn an Apple Watch Series 8 (GPS) for free simply by staying active. We believe that staying healthy is the key to living well, and we prioritize healthy living over health insurance.
Our main goal at AIA is to protect your family, your lifestyle, and your future. We offer comprehensive insurance plans that cater to your specific needs and provide peace of mind.
We are committed to sustainability, suitability, and affordability. These principles guide us in finding the best solutions for our customers and ensuring that our services are accessible to all.
At AIA, we recognize the importance of data, wellness, and the future of insurance in the superannuation industry. We strive to engage our members and help them achieve a healthier retirement balance.
Our team of experts, including Dr. Jaime Lee and Marika Day, provide valuable advice on coping with the rising cost of living and introducing nutrition apps to improve your wellbeing.
We also offer practical tips, such as micro workouts and physio-approved workspace adjustments, to help you maintain a healthy lifestyle.
If you share our vision of making a difference and shaping a healthier, more sustainable future, we would love to hear from you. Join us in our mission to promote healthy living and contribute to a better world.
Whether you are a beginner in fitness or a seasoned athlete, our AIA Vitality Content Hub is your ultimate support team. Find answers to your questions, read inspirational stories, and access science-backed advice to help you move well, think well, eat well, and plan well.
As summer comes to an end, make the most of the remaining warm days with our easy and healthy recipes. We believe that nourishing your body with nutritious food is essential for overall wellbeing.
It's time to rethink our perception of wellbeing. AIA is dedicated to raising awareness about workplace loneliness, as we understand that 1 in 3 Australians report feeling lonely. We aim to create a supportive and inclusive environment for all.
In recent news, AIA Australia has finalized the sale of our Superannuation & Investments business, allowing us to focus on providing the best insurance services to our customers.
We are also excited to announce the expansion of our Retail Distribution capability, which will enable us to reach and serve more individuals and families across Australia.
Thank you for visiting AIA. We are here to support you in your journey towards a healthier and more fulfilling life. Feel free to explore our website and contact us if you have any questions or would like to learn more about our services.
Photos
Location & Phone number
509 Saint Kilda Road, Melbourne, Victoria 3004, Australia
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I cancelled a policy long before renewal. Because of the fact that they took money from my card 4 days before renewal and because they take 14 days to do the most basic of admin tasks I was refunded a pro rata proportion of the actual amount paid. Do not use this company they are slow, terrible at service and a bunch of bloody cheats and thieves. Next year when the second policy is up for renewal - it will also be cancelled and I will chase them daily until it is done."
"30 minutes on hold with the same recurring message and still no answer (at least the message didn't say my call is important to them) . Reckon it will be easier to simply cash out my policy and move to an organization that answers their phone"
"This company decided I should be on IP for 25 years at $1000 a month standard cover. Totally disabled 11 years ago. Still have 11 to go with AIA. No feeling, no compassion and will not help in any way. I was told I could forgo the insurance for better benefits on Centrelink. Their policies, their decisions. (Shanesse Ngo CM is the only shining light)."
"AIA life insurance is very bad with payment to client, always set red taps trapping client in the procedure so that they can delay the payment to client. Their call centre is extremely difficult to get a human voice, always take more than an hour in the phone queue. Their hub email is just like a dead letter queue, no one ever responding. There is no other client engagement and communication way. Always using letter for correspondence and extremely slow, make me feel like I am living in 19th century. They hold my final mature payment (over 10K) for more than 4 weeks, even now I haven't received it. I guess that is the way they use free cash flow from client to generate their profit. A terrible insurance company and super bad user experience. TRY YOUR BEST TO AVOID!"
"My life insurance policy over 10 years increased circa 400% yet coverage improved just on 30%. When trying to restructure was told can only reduce premium by reducing coverage. To cancel was required to complete a manual document and return in good faith like we were back in 1990...how convenient. Eventually cancelled policy and found an alternative package for 40% the cost yet nearly double the coverage. Loyalty seemingly counts for nothing with these guys."
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