Berwick Springs Hotel 288-296 Clyde Road, Berwick, Victoria 3806

"Great for families and kids. Huge indoor playground and if there’s a mess on the floor no huge deal. Food is what you’d expect from a family bistro and the bar has drink specials. Pizza was surprisingly very good."

"Went here for Mothers Day dinner. We were escorted by staff upon entry, directions where to order food and drinks were provided which is great. Food orders arrived at a reasonable time frame. Staff were attentive enough as well. The only downside was there’s not enough space to move around between our long table and the long table behind us. Both tables have kid customers. Ample space between the chairs and tables could have been done but maybe because it’s a celebratory weekend hence the packed number of customers."

"I came to this establishment with my family of 7 and Sister with her Daughter. To say I’m disappointed is understatement. I do understand they were busy, however, I do believe, looking around the tables, they were large groups and would have been booked in advance.. so taking that into consideration, I believe they should have been more prepared!! Lined up for drinks for 20 minutes, Food took 1 hour and when it finally did arrive , there were parts of the order that were wrong and the food was terrible… The Ceaser Salad was obviously ‘Bulk Made’ , the Burger, chicken over cooked, and buns were dry, Calamari was hard and tasteless. The food hardly warm. The only good part of the night was the playground for the children. I also must say , the waitress’s / Waiters were strolling around, looking absolutely clueless, with no enthusiasm. . I would highly recommend you try another bistro in the area. The Bar area looked fun , they had a cool cat with a guitar… so would say, go for a drink and chill. Not their food!!"

"I don't know what happened to respect and dignity, but if people did this in my restaurant, I would kick them out! Imagine what their homes look like if they do this in public. We were walked to and seated at the table right next to this, I had to avoid stepping on food to sit down. I couldn't believe the restaurant wasn't absolutely embarrassed by this and left it like that for a good 40 minutes before someone came pick the bigger pieces of food up. Pay a little more and go somewhere classy. This place is not somewhere I would take anyone to impress!"

"Food is consistently good, my steak tonight was incredible and I 100% recommend the beef ribs. The staff are always friendly and helpful. Even when little mishaps happen, as they do anywhere they're happy to help and fix the issue. The kids area is great tho the machines need a bit better maintenance as a few were broken on our last visit. Pictures are from multiple visits to the venue. Sorry no pictures of the beef ribs tho it's a great size my husband ate it too fast!"