GIO Insurance
16-18 Croydon Road, Croydon, Victoria 3136
About the Business
Welcome to GIO Insurance, located at 16-18 Croydon Road, Croydon, Australia. As an established insurance agency and a point of interest in the area, we are dedicated to providing you with the coverage options that suit your car, your needs, and your budget.
When it comes to car insurance, we offer a range of coverage options to choose from. Whether you're looking for protection against theft, fire, floods, or other unforeseen events, our policies have you covered. Please note that there is no bushfire, storm, or flood cover in the first 72 hours of your policy, with limited exceptions. Additionally, actions or movements of the sea and storm surge are not covered unless they occur simultaneously with storm damage.
In addition to car insurance, we also offer coverage for your home. Our comprehensive policies protect your house and everything that makes it a home, including coverage for theft, fire, floods, and more.
For those who need Compulsory Third Party (CTP) insurance to register their cars, we make it easy to sort out your CTP and provide liability cover for injuries caused to others in a motor vehicle accident.
At GIO Insurance, we understand that you shouldn't have to compromise on quality to save money. That's why we offer various ways to save on your insurance policy while still maintaining the high level of cover you deserve. If you hold three or more eligible policies with GIO, we'll give you a multi-policy discount of 10%, allowing you to save on reliable coverage from a trusted insurer. Please note that the multi-policy discount excludes CTP and MAI insurance.
Lodging your car or home insurance claim has never been easier. You can do it anytime, online or over the phone. However, for CTP or MAI insurance products, claims are only available over the phone during business hours.
With GIO Insurance, you have the flexibility to choose the level of cover you need and adjust your excesses with eligible policies. You can also choose to pay your premiums monthly or annually, whichever suits you best.
When it comes to repairs, you can insure with confidence knowing that we have an innovative repair network and a simple guided claims process in place. We strive to make the claims process as easy and efficient as possible for our customers.
Eligible customers can enjoy additional discounts, such as claims-free savings on Comprehensive Car policies and multi-policy discounts.
With our GIO App, you can stay informed and manage your insurance policies with ease. If your house is at risk of severe weather conditions, such as rain, hail, or strong winds, we will notify you through the app. You can also make and track claims, update personal details, renew policies, and more.
For any roadside assistance needs, our 24-hour on-call assistance service is there to help you with your broken-down vehicle, ensuring that you have one less thing to worry about.
At GIO Insurance, we strive to provide comprehensive coverage and exceptional service. Please note that the terms, conditions, and limits of our policies apply, and we recommend reading the Product Disclosure Statement before purchasing insurance from us.
Insurance is issued by AAI Limited ABN 48 005 297 807, trading as GIO. Our registered office is located at Level 23, 80 Ann Street, Brisbane QLD 4000. Please be aware that this advice has been prepared without taking into account your specific objectives, financial situation, or needs. We encourage you to consider whether our insurance products are appropriate for you before making any decisions.
If you need to repair or rebuild your home after an insured event, we offer additional support. You won't be limited by your sum insured, as we will pay you up to 25% more if the costs exceed that figure. This offer ends on 12/01/2023, and terms and conditions apply.
We thank you for considering GIO Insurance for your insurance needs. For more information, please read the relevant Product Disclosure Statement and our Online Terms and Conditions.
Contacts
16-18 Croydon Road, Croydon, Victoria 3136, Australia
Opening hours
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Do not EVER use this company. Change your insurance company now. I DON'T use this company and yet today my husband and I witnessed an elderly lady in an accident. She was terribly shaken and I called GIO for her. First you cannot get through, that took 25 mins, then I was on hold for 35 mins, then when you speak to the untrained person on the phone I was on for another 45 mins while the car sat in the middle of the road unable to be moved due to a broken axle. One of the owners from one of the cars she had hit organised her entire claim before I'd even had the call answered and their towey took this vehicle aswell. Appalling service, insane wait times, untrained staff and just over all circus like business all while someone is absolutely shaken from an accident. STAY CLEAR!!!!!!"
"Why has this once great local company turned to a rubbish money grab for overseas call centres. No help, no service, no friendly Aussies anymore. I hate this company and I still cant get my car fixed from a claim."
"GIO is the biggest scam in insurance industry been GIO customer from 8 years for my home and Car paid 20K in Premium.. Had an accident with another car. Instead of looking after us in our hard times They paid our money to private investigators to integrate us. Even dogs have more integrity than GIO. Avoid them they will ruin your life for good."
"Not Happy with their service even though my policy was canceled they took money out of my account. I had to call a few times to get the refund back still I haven't received my money back. Shame on GIO."
"GIO are so reliable and fast. I appreciate all the work they're doing. Hold times a bit long but end results always end up great."
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