EBM RentCover
8 Redfern Road, Hawthorn East, Victoria 3123
About the Business
Welcome to EBM RentCover, your trusted insurance agency and a prominent establishment located in Hawthorn East, Australia. Situated at 8 Redfern Road, our institution is a valuable point of interest for landlords, property managers, and tenants alike.
At EBM RentCover, we understand the importance of protecting your investment property and ensuring peace of mind. With over 30 years of experience in the industry, we have established ourselves as Australia's leading specialist landlord insurance provider. Our comprehensive range of insurance products is tailored to meet the unique needs and challenges faced by property owners, offering reliable coverage and exceptional service.
As an insurance agency, we go beyond the conventional insurance policies, offering a range of innovative products designed specifically for landlords. Whether you own a single residential property or a diverse portfolio, we have the expertise to safeguard your investment against a wide range of risks, including property damage, loss of rental income, tenant-related issues, and legal expenses.
Our dedicated team of insurance professionals is committed to providing personalized assistance and expert advice, ensuring you find the right insurance solution for your individual requirements. We understand the local market dynamics and regulations, allowing us to offer tailored coverage options that align with the unique challenges faced by landlords in Australia.
At EBM RentCover, we pride ourselves on our exceptional customer service and efficient claims handling process. In the unfortunate event of a claim, our experienced team will guide you through the process, ensuring a smooth and hassle-free experience. We are committed to delivering prompt and fair claim settlements, allowing you to get back on track as quickly as possible.
As a point of interest, our institution is not only a trusted insurance provider but also a reliable source of information and resources for landlords and property managers. Our website is a treasure trove of helpful articles, expert tips, and industry insights, providing valuable guidance on property management, risk mitigation, and legal obligations.
Whether you are a seasoned landlord or new to the world of property investment, EBM RentCover is your go-to insurance agency in Australia. Visit our office at 8 Redfern Road, Hawthorn East, or explore our website to discover the comprehensive insurance solutions we offer. Trust us to protect your investment and provide you with the peace of mind you deserve.
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Contacts
8 Redfern Road, Hawthorn East, Victoria 3123, Australia
Reviews
"Incredibly seamless process, no need to follow up time after time waiting endlessly on the phone for someone to answer, and then repeating and spelling your name and address to 10 different people, to only being transferred again (I won't mention the names of those horrible companies here). I am genuinely surprised, I've never dealt with such an efficient, friendly, professional insurer, who definitely knows their business and are super pleasant to deal with. I wish could give them 100 stars"
"Edit: post response from EBM. Thanks for responding but we won’t be contacting you. As mentioned it was super stressful dealing with you guys at the time when I had clear wording that skirting was contents but you wouldn’t budge - don’t care to go through that process again. Also I have better cover now which probably wouldn’t have happened if I didn’t have issues with you guys so somewhat grateful I guess and I confirmed skirting is contents with the new provider just to be sure. My only intent of this review is to warn others and perhaps now you won’t find loop holes that don’t exist. Landlords of apartments beware come claim time. These guys informed us that the skirting formed part of the building and not contents so refused to pay for this to be fixed when we had water problems. Further they just take the cheapest of the 3 quotes provided and then pick the quote with detail breakdown and then cherry pick what they want to cover from the detail breakdown. Pain to deal with a couple of years ago and the trades they got didn’t do a great a job either looking at the work 2 years later. Moved onto to better cover elsewhere. Should have reviewed sooner to save some people here some troubles on reading other reviews."
"Insanely massive hikes in premiums for renewals and rewards new customers with discounts but stuff existing clients! Also what company can't email out renewal notices?"
"Good option for short term accommodation insurance. Have not had to claim so not sure about that process but setting up the policy was easy and they were helpful."
"Absolutely awful experience - if I could give 0 stars I would. Why do you pay for insurance when all these organisations do is find loopholes and ways to never pay out a claim? It's disgusting. I had not renewed existing tenants as they caused damage to my unit, which took a month to repair. Meanwhile because bond money was used for the repairs, loss of rent for the month is null and void as 'per policy'. Shame on you EBM and I can assure you that no other colleagues of mine use your services. I'm better of not being insured, at least I know where I stand!!!"
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