YHA Hervey Bay 820 Boat Harbour Drive, Urangan, Queensland 4655

"Location is ideal for the marina if you are doing excursions to K’gari island or whale watching. We had a double room, which was a double bunk bed with the mattress taken off the top bunk. Bed was pretty comfy and room basic but comfortable and close to the kitchen. Kitchen is well equipped, but small. Would be hard to cook if a few people were in there. Reception run very limited hours, we didn’t meet any staff during our stay. When we arrived we had asked for help 3 times to get from the greyhound bus to the hotel, and were ignored 3 times. They also don’t offer any luggage storage outside of operating hours which was unhelpful as a lot of people stay here for the excursions. Overall stay was good, but customer service could be improved."

"Great place to stay, good value and secure."

"Great location and nice lodgings. UNFORTUNATELY little coverage at reception building and the key and directions to our villa were available to us via a lock box. No information on the grounds at all. The really bad part was there was no internet available and no one around to tell us if there was a place on the grounds we could access it. We had no cell service and no internet for 3 days. May sound trivial but it certainly wasn’t. When we checked out we were told internet was available (but spotty) in the lounge. The lounge was not open while we were on the premises. This could have been a great place but failed miserably."

"There were too many midgies in the apartment and pool area. There must be a treatment for this other than using repellent inside the apartment. There is no wifi in the apartment, only in public areas."

"Look, this place has potential to be great but unfortunately it wasn’t there yet. The positive thing about it were the animals everywhere, as a bird fan I was surprised to find some peacocks all over the place. The peacocks owned the place more than anyone we saw, they where everywhere and they where loud. At 4:30 when the sun comes up they woke up as well. I was wondering why there are only males? Wouldn’t they be happier with females to? There were also some roosters locked up on the property, only roosters.. what makes no sense because they are also loud and why keep roosters and no chickens? The chicken coop was dirty and seemed neglected, but it wasn’t because roosters were living in there.. oke enough about the chicken coop lets go to the room, we liked it! Big, clean, fridge, shower everything you need on a basic level. Exept wifi and that would make the place even better, the whole YHA. Okey there where options at the pool/bar to get some but that’s not the same. Would I recommend? Yess, maybe but only if you know what to expect."