Oaks Brisbane Festival Suites
108 Albert Street, Brisbane City, Queensland 4000
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108 Albert Street, Brisbane City, Queensland 4000, Australia
Reviews
"The good: Overall comfortable rooms and everything you need for self contained accomodation. Location is great with lot of restaurants and shopping close by. Also great views from riverside rooms high up. The not so good: The iron has black debris coming out of it and brown water. Was in poor condition and clearly has been neglected by cleaning staff to even bother to check condition of it. Scum and mould at the shower entrance evident. I do not recommend if the intent for your stay is undisturbed rest. The walls are paper thin and the cleaners are very loud when cleaning the rooms. During my stay there were multiple times I would hear banging and clanging in the morning from staff cleaning the room next to me. Regardless of the time of day residents and staff need to be respectful of how easily noises can be heard from rooms next door."
"Dated rooms, stained couches, hairs on linen, Foxtel (cable) TV not working. Iron leaking & black debris left on my shirt. I was only here for a 1 night stay thankfully but it's obvious this place is well past it's prime. Not to mention a room / balcony facing the new metro construction with noise all night keeping me awake! Whilst this is not the hotels fault they should have disclosed this at check-in or offered a quieter room. Overall won't be back or any of my 50+ colleagues. Check in lady also had no idea re. payment for the room & couldn't find any of my company details which are automated in all bookings."
"The location is very convenient. But the room is very noisy. The multiple compressors (Air Con) from the adjacent building generates noise (24/7) even with the windows and doors shut. Below the adjacent building is also a huge garbage point, so early in the morning garbage trucks will be make loud banging noises. Randomly, (at night) you will get a shock from some loud vehicles like motorcycles and cars that rev their engines. I’m writing this honestly because I believe reviews should be truthful and objective. it’s important information for people who needs rest apart from convenience."
"Worst stay ever! Unfortunately. Not the fault of the staff except when I phoned to book I wasn’t informed about the 24/7 construction going on below. I asked for a refund after 1 night and was given a change of room and assured that there would be no noise in the new room, there was still 24/7 noise that even earplugs couldn’t drown out. The reception team did their best and I was grateful for their assistance. I am very disappointed that even after expressing out want to move due to the noise that we weren’t able to receive a refund. We haven’t slept for 4 nights! Also avoid level 13 at all costs vulgar cooking smells are right through the room and hallways - again not the fault of the staff, and you can’t open the windows due to the construction noise."
"The staff were super lovely and accommodating with us! The hotel room was clean, a good size and the bed was comfortable. The pool and the sauna are a nice comfort and the hotel is conveniently placed close to the Brisbane CBD, meaning heaps of food options and shopping close by. My partner and I were both impressed and we will be recommending this hotel to our friends and family!"
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