TGI Fridays Chadstone Dandenong Road, Chadstone, Victoria 3148

"Honestly, I have visited TGI Fridays only four times with my partner, and couldn’t recommend more. Even on extremely busy nights, we got turned away and told it would be a 25-30 minute wait, it only ended up being 10 minutes. The staff are always so beyond friendly and attentive. The food is well priced, the atmosphere is great and delicious meals. The drinks are also so amazing! Reasonably priced for a large quantity. It usually is a two hour drive to Chadstone, and it is always worth it! i couldn’t be more happy with the way we are treated here, and the food. I am overly obsessed with their Mozzarella sticks, so I do have to ask do you make them fresh or buy them? please let me know!"

"A big CONGRATS to Tim and his team for the massive improvements since our last visit. The service was much faster and the staff were quite attentive (which dropped off slightly as they got busier - understandable). We decided to do the $59 feast which was more food than we'd usually order but great value. The only thing was our main came a little too quick as we had only done half the entree which we left. It would be a great option for families. We also attended during Happy Hour so we loved our tasty cocktails (which came fairly quickly). It's our fav Chaddy restaurant and we're so glad there's changes being made and amazing staff being trained up to be top-notch."

"Food was great but service was a big let down. We had to call a server to take our order and they didn't listen to our instructions properly, we wanted all the food together but came separately. Then, when they brought starters, no cutlery or napkins brought out. This was a common issue, everyone around us had to keep asking for cutlery. They also didn't clear our starter plates, they left them there while eating our mains. I also had a view of were the food was waiting, one of the staff touched fries and then gave them to someone, I'm glad there were not mine. Then a lady, Ash, who may have been the supervisor, was telling another worker to speed up which isn't nice in front of customers, she was trying the worker, but also Ash looked like she was doing the least. We asked for her to take our order and she handballed us. She made a comment that she was meant to leave an hour ago. I get service can be difficult but customer experience should always be number one priority. The bar guy who took our payment at the end, I think Matt, was lovely though. Honestly, they need new management. Chefs can stay but I would have an internal overview of the servers. This place could be above a 4 star, but the lack of service, brings it down to a 2 for me and it's hurting the brand name."

"Superb atmosphere with very good customer service. We ordered buffalo wings, beef ribs, Friday’s signature burgers and fried calamari. Beef ribs taste was average though. Buffalo wings and burgers were quite good and highly recommended."

"Had some lunch and drinks here with family and friends. Place doesn't look bad, and food looks fine but does not taste as good as it looks. Customer service was not too bad but could have been much better. There's also the case of one or two staff with bad body odor as when they walk past you, one could not help but smell them. Pricing is average, but too much for the amount of food you get served. A very average experience."