Mercure Brisbane Garden City 18 MacGregor Street, Upper Mount Gravatt, Queensland 4122
About the Business
Welcome to Mercure Brisbane Garden City, a premier establishment nestled in the heart of Upper Mount Gravatt, MacGregor Street. Our lodging facility offers a truly exceptional experience for both business and leisure travelers alike. Situated in one of Australia's most vibrant cities, our hotel is a sought-after point of interest for those seeking comfort, convenience, and a touch of luxury.
From the moment you step into our elegant lobby, you will be greeted by our friendly and professional staff, dedicated to ensuring your stay is nothing short of perfection. Our meticulously designed rooms and suites boast contemporary decor, providing a tranquil oasis where you can unwind and recharge after a day of exploring all that Brisbane has to offer.
Whether you're visiting for business or pleasure, our establishment offers an array of amenities to cater to your needs. Stay connected with complimentary high-speed Wi-Fi throughout the property, making it easy to catch up on work or share your adventures with loved ones. Indulge in a refreshing dip in our sparkling outdoor pool or maintain your fitness routine at our state-of-the-art gym.
Food enthusiasts will be delighted by our on-site restaurant, serving a delectable selection of local and international cuisine. Start your day with a sumptuous breakfast buffet featuring fresh, locally sourced ingredients, or unwind in the evening with a perfectly crafted cocktail at our cozy bar.
Located in the bustling Upper Mount Gravatt neighborhood, our hotel offers easy access to some of Brisbane's most iconic attractions. The renowned Westfield Garden City shopping center is just a stone's throw away, offering an array of retail therapy options. For nature lovers, the nearby Toohey Forest Park provides a serene escape with its picturesque walking trails and stunning views of the city skyline.
At Mercure Brisbane Garden City, we pride ourselves on providing exceptional service and creating unforgettable experiences for our guests. Whether you're visiting for a weekend getaway, a corporate event, or a family vacation, our establishment promises to exceed your expectations. Book your stay with us today and let us be your home away from home in beautiful Brisbane, Australia.
Location & Phone number
18 MacGregor Street, Upper Mount Gravatt, Queensland 4122, Australia
Reviews
"Not enough cutlery for 2 dispite booking a 4 person room. The bed didn't have a fitted sheet. 3 top sheets and a doona without a cover. Best part the bottom sheet was folded in on top of the mattress and the top sheet tucked under the mattress. Uncomprehendably confusing even for me. I made the bed for the first time in a hotel dispite paying top money. 2 star hotel at best. If it want for the Macca's that took over 30 minutes to cook chips before being delivered I would've been more upset. Mt Gravatt is not a great holiday destination. I'll be staying at Glen's again next time."
"This place needs a renovation. When I entered my room I was welcomed with a horrible smell. Carpets are very dirty, also the sheets. The stuff can’t compensate for the poor experience. Phone didn’t work."
"While listed as a 4-star hotel, this hotel definitely only has 3-star amenities. It has all the basics, including a TV, basic room service, and housekeeping, but don't expect many extras. The hotel is a converted Travelodge, and it shows. Rooms are not particularly large and don't have balconies. Staff were friendly, but seemed to be confused by any situations beyond the routine. I didn't have any need of room service, so I can't comment on that. The location is very close to the Garden City shopping centre and bus station, which can be reached in less than ten minutes of walking. Unfortunately it's also right next to the busway and bus depot, so vehicle noise is constant until buses stop running. This would not be my first choice for a hotel, but if you're looking for somewhere cheap and just want somewhere to sleep rather than caring about a hotel experience, this could be for you."
"Never recommended A ridiculously disgusting and bizarre place A motel would possibly give you a better experience than this. I booked it online with the beautiful photos but found them very misleading when I checked in. What I saw in the photos and what I experienced in reality was world apart. I paid for my stay with breakfast and at the time of checkout I returned the key to the receptionist who was on a long phone conversation with someone. After few minutes he asked me to give the room pass with his body language while he was still on the phone. As soon as I left I realised that they charged me for breakfast on my card and when I called they were trying to make excuses to cover it. Although they eventually refunded it but they wasted a good 45 minutes of my time over the phone. The only good thing out of so many bad experiences was the great customer service by the kitchen staff. A lady called “Dawnny “ was very caring and welcoming a long with her kitchen team. The breakfast options and ranges were very limited however, the kitchen staff treatment was great and warm. Overall, the stay in this place was a true disaster for me and I would never ever stay in this place again."
"It's an old place so there are some cosmetic issues. There was a very funky smell in the corridors on our floor. They do a breakfast but it was quite bland so we popped up to Coffee Club each morning. Cannot fault the service though - the staff are very friendly and helpful."
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