Swissôtel Sydney
68 Market Street, Sydney, New South Wales 2000
About the Business
Welcome to Swissôtel Sydney, a 5-star luxury hotel located in the heart of Sydney on Market Street. As soon as you step into our contemporary lobby, you will be greeted with warm Swiss hospitality and generosity that will accompany you throughout your stay.
Our hotel boasts 369 airy and uncluttered rooms and suites, featuring modern design, premium comforts, and stunning city views. Whether you are visiting for a business trip, a weekend getaway, or a Sydney holiday, our accommodations provide a tranquil retreat.
At Swissôtel Sydney, we believe that health and happiness go hand-in-hand. That's why everything we do is geared towards enhancing the quality of life for our guests. Indulge in sophisticated wholesome cuisine at our Ten Stories restaurant or relax and unwind at the Arches on Market Bar. Treat yourself to soothing massages and rejuvenating treatments at our Spa & Sport facilities.
For those planning meetings and events, we offer a range of versatile spaces equipped with the latest AV technology. Our heritage-listed Blaxland Ballroom and smaller venues ensure that every event runs with clockwork precision.
Sustainability is at the core of our philosophy, as we care about both present and future guests. From sourcing sustainable produce to implementing energy-saving measures, we strive to minimize our environmental impact.
Located just minutes away from Town Hall and St. James stations, Swissôtel Sydney puts you right in the center of the CBD. Explore the city's finest shopping destinations, visit the renowned State Theatre, or take a comfortable walk to iconic landmarks like Darling Harbour, the Rocks, and the Sydney Opera House. The Sydney Light Rail, conveniently located nearby, provides direct access to Moore Park and the Sydney Cricket Ground.
For your convenience, we offer valet parking at a rate of $100.00 per day. Off-site self-parking is also available at a rate of $60.00 per day. Please note that the height limit for both options is 2.1m.
Check-in time is 03.00 PM, and check-out time is 11.00 AM. Please present a photo ID and credit card upon check-in. Digital forms of credit cards, Google Pay, and Apple Pay are not currently accepted by the hotel.
We look forward to welcoming you to our haven of wellness at Swissôtel Sydney. Contact us at 61 (2) 9238 8888 or [email protected] for any inquiries or reservations. Stay connected with us to receive the latest news and updates.
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Contacts
68 Market Street, Sydney, New South Wales 2000, Australia
Reviews
"Stayed 1 night for a wedding. Valet were very friendly and helpful. However the restaurant is weirdly placed in the middle of the lobby/reception area, so we did not feel comfortable eating in the midst of the hustle and bustle. The rooms were average but clean. Valet MUST be organised prior as the location of the hotel is on a busy road. My husband had to circle 3 times just for a space for Valet to unload bags & take our car."
"I had a lovely experience here. It was a bit tricky finding the place as it was a bit discreet. But when I arrived, I was greeted by the warm smile of the friendly concierge, Mahdi. It was a breath of fresh air to the city that I was unfamiliar to. The rooms were a bit smaller than expected, but I guess it was because it was in the city. The lounge area of the hotel was lovely and had wide spaces and was filled with beautiful sunlight coming from the large windows. It was the highlight of the hotel. It was very close to all the main shopping areas which was very convenient for me as I had injured my ankle recently. It was a pleasant stay."
"This is the only 5 star hotel I have ever given a bad review to and will never recommend to anyone or book again. when checking in I was told to come back at 11pm with my kids and suitcase because I didn't have my credit card (as my husband had an 11pm flight to Sydney) even though I had already paid for 7 days. When I said I needed to speak to the manager, she very rudely said she was. Over the next few days I repeatedly checked with the receptionist and the manager and was told that my room included a breakfast buffet. When it came to the final checkout another manager at the front desk told me that there was a problem with their system and that my room did not include breakfast. Even though I had a recording of the breakfast confirmation with the front desk, it did not help! My complaint about the check in staff on the first day was not responded to until the last day. There is no cleaning service for the hotel room after 4pm and if you call to request it, they only give you clean bath towels and empty the bin. My arm was injured in the previous car accident and I needed help from the luggage attendant to take my suitcase from the 8th floor lobby to the ground floor on check out day. I waited in the lobby for 20 minutes, but no one was there to help, so I had to struggle with my child to push it with my left hand to the lift and carry this heavy suitcase to the taxi. I can't believe this is five star hotel service, except for the location. Very disappointing!!!"
"Broken Bed, Don't bother getting Club Lounge extremely disappointing. No food for breakfast and evening canapes and drinks definitely not worth it. Do not get valet service smashed our car. Broken bed! No sleep! a total waste of money. Advised reception of issues and all I got was an apology. This hotel has undergone renovations in loby/reception area but they have let down their guard in regards to rooms and service. At breakfast had to ask for a coffee 4 tines as waitress forgot our order. I would recommend management look at overall hotel and service. Rate it a 3 to 4 star at the moment."
"Absolutely beautiful, perfectly clean and awesome hotel. Staff is very friendly and professional. Rooms? Spacious, fabulous view, amazing comfortable huge bed, mini bar, perfect bathroom, I loved the whole design.. Not only rooms but the whole hotel. Really perfect service, breakfast was amazing, big selection of fresh food, delicious! And I'm picky, something good for everyone. Swimming pool - perfect. One of the best hotels with best service I have ever visited around the world. I highly recommend, thank you and I will be happy to come back."
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