Bonds Outlet Moonee Ponds

"Have shopped here several times and the staff are always incredibly helpful and friendly. They were out of stock of the size I wanted, but called around and arranged to have it delivered to me."

"Been shopping at this store a couple of years now. The service is consistently terrible. The staff are rude and snappy, and the service is so slow. Seems like bad management/culture or something."

"went in there for some new underwear, and the loveliest worker with red hair helped me out wherever i needed it. they went out of their way to make sure i was provided with what i need and was so kind. also the environment in there was so friendly. great work ethic and i will be coming back just for that service!"

"Went to exchange a onesie with tags still on that was a gift and they refused to allow me to exchange it for a different one. I explained I was gifted this and I already had it in the exact same size so wanted to exchange it for a different onesie, I was told to ask the person who gifted it to me to provide a receipt or a bank statement to prove purchase. Unbelievable, they wouldn’t be loosing out I didn’t want a credit just another onesie. Terrible returns/ exchange policy!"