The Good Guys Nunawading
394 Whitehorse Road, Nunawading, Victoria 3131
About the Business
Welcome to The Good Guys Nunawading! Located on Whitehorse Road in Nunawading, Australia, our establishment is a furniture store, home goods store, and a point of interest for all your shopping needs.
At The Good Guys Nunawading, we value your time, which is why we offer an easy online form for all Returns, Refund, Repairs, and Exchanges. No need to wait in line, simply fill out the form and let us take care of it.
Become a Gold Service Extras Member and enjoy exclusive benefits from day one. From StoreCash rewards to special offers and sales, our members receive extra perks. Start your report online for speedy service or lodge a claim to begin the swap or screen replacement process.
If you're a new customer, you can apply for a Latitude Gem Visa credit card and enjoy its benefits. Please note that this offer is available on participating Latitude credit cards only, and monthly fees and terms and conditions apply. Visit our website or come to our store for more details. Credit is provided by Latitude Finance Australia, a trusted financial institution.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before purchase. Refer to our StoreCash Terms and Conditions for full details, including how to receive notifications when your earned StoreCash has been credited to your Digital Wallet.
Our discounts apply to the current ticketed/advertised price. We negotiate to ensure you get the best deal, and some products may have been sold below the ticketed price in some stores prior to the discount offer. Please note that our discounts cannot be used in conjunction with any other discount offer. For more information, see the product details.
Time limits and additional terms and conditions may apply to certain products. Please refer to the product details for specific information.
Enjoy our bonus service within a 30km radius from our store. Additional charges may apply for locations beyond 30km. Please note that this offer excludes eBay and commercial orders. For more details, see the product information.
New customers can take advantage of our special offer. Available to port-in and new customers only, this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
Receive Store Credits via SMS or email, with expiry dates that may vary by promotion. Please note that this offer excludes all types of Gift Cards, Epay Cards, and Agency brands. For full details, please visit our website.
For trade-in offers, terms and conditions apply. Please see our website for the full terms and conditions. The trade-in offer varies based on factors such as the condition and age of your device. SquareTrade is not obligated to make an offer for all devices. It is your responsibility to remove all data from the device before shipping, and The Good Guys and SquareTrade deny any responsibility or liability for any lost files or data.
Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. All such work is carried out by licensed subcontractors engaged by The Good Guys Home Services, and the required certificates are issued by these licensed subcontractors. Safety and compliance are our top priorities.
For Spot. Buy Now, Pay Later customers, we have a special offer. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Refunds, chargebacks, and special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account. Please refer to our full terms and conditions for more details.
To access your StoreCash balance and current offers, please enter your mobile number below to request a verification code via text message. Once verified, you can easily view your rewards and discounts.
Thank you for choosing The Good Guys Nunawading as your go-to furniture and home goods store. We strive to provide excellent service and quality products to enhance your home.
Photos
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"Visited Good Guys Nunawading after visiting just about every place around to buy a fridge. Got all the correct information required from Tez who was VERY helpful and made the decision easy to make. Did not try and sell us the most expensive fridge but did help us make a great decision. We got a very good price and delivery the next day. Thanks for help Tez. I would definitely recommend Tez and the Good Guys Nunawading."
"Very unimpressed with this mob. I took a microwave back to them to have it repaired under warranty. It had a week or so left to go under the warranty. The lady at the desk was not that friendly and told me that while they could have it repaired, I would be best to buy a new one so I would have a new warranty! Can you believe the logic?? I refused her suggestion and insisted on the repair. I also had to carry the faulty one into the shop and there was no offer to help me. I’m not that young so you would think they might have got a youngster to help out. Anyway, a month later I rang them to follow up and they told me how it had sat around in their shop for days before it was sent to LG. Now its 5 and a half weeks and I’m trying to follow up. I’ve just tried to ring them twice…once using the “correct” menu option, and, after that rang and rang with no reply, I tried a different option. Same result. Beginning to wish I had never had anything to do with this impolite, unprofessional business. Not sure how they stay in business. I suppose I will have to try and call them again! Just looked at some of the recent reviews and can now understand why my experience was (and still is) so bad. These people, and presumably the MANAGEMENT, must be absolutely second rate to allow this to go on. I am sure if I ran the place I would smarten up the performance! 28/7/2023 Matter still not resolved. No call backs. No email or SMS received. Followed up again, this time more grimly. They have promised to call today. Tracking shows case is still “under assessment”. 28/7/2023 Faced with “escalation”, they have got back to me after 6 weeks and informed me the unit is repaired and it will be a further 5 to 7 working days before the unit can travel from the repairer to the store. 9/08/2023 I receive email advising unit is ready for pickup from store. It has taken 57 days to reach this point."
"It took me more than half an hour waiting for the order pick up. It wasn't done until I asked again. It was a vaccum, not a bulking item like a fridge. Reason being was due to short staffed. Staff were helpful, I appreciated that, but service is a hard measurement, which was not good enough. That needs to be improved."
"We recently bought 2 LG TVs - our in store and delivery experience was fine. One of the TVs was delivered with parts missing and after being told to call a number, then email about the issue (and neither option being responded to) my husband went back in store where he has told that it is now the suppliers issue but they are only available during business hours and can take some time to get back to people. So we have a TV we can't use and have received zero genuine assistance from the store in having it resolved. Terrible after care service..."
"We had a good experience of the gold care services and got a new laptop after my laptop died . Thank you good guys and Hakam , is a great sales person ."
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