Tom's Appliances. 646 Bridge Road, Richmond, Victoria 3121
About the Business
Welcome to Tom's Appliances, your go-to destination for all your appliance needs in Richmond, Australia. As a leading appliance sales, service, and spare parts provider, we pride ourselves on offering an unparalleled selection of the very best appliances and spare parts, coupled with expert service and repairs.
Located on Bridge Road, our establishment is not just a store but a point of interest for homeowners and individuals seeking top-notch home goods. With a prime location in Richmond, we are easily accessible to customers from all around the area.
At Tom's Appliances, our team is comprised of knowledgeable and experienced professionals who are passionate about the industry. Whether you are looking for a new appliance, in need of a spare part for your existing appliance, or require a service call, our friendly team is here to assist you every step of the way.
We understand that finding the right spare parts can be a challenging task, which is why we have made it easy for you. Simply submit your spare parts enquiry through the form below, and our dedicated team will promptly assist you in finding the right part for your appliance.
For all service requests and appointment bookings, we encourage you to give our office a call at (03) 9429 2459. Our customer service representatives are available to schedule a convenient appointment for you and ensure that your appliance is in good hands.
Trust Tom's Appliances for all your appliance needs, from sales to service and spare parts. We are committed to providing you with top-quality products, exceptional service, and a seamless experience. Visit us today at 646 Bridge Road, Richmond, and let us help you find the perfect appliance solution for your home.
Photos
Location & Phone number
646 Bridge Road, Richmond, Victoria 3121, Australia
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"Professional service, attention to detail and great communication! Very pleasant to deal with. Booking an appointment was easy. Clint rang approximately 1 hr prior to arriving, repaired my bathroom heat lamp, did a comprehensive check and made some recommendations on how to look after the unit. Cleaned up at the end of the job too. Highly recommended!"
"Chris came over today to fix a possible gas leak and loose oven cooktop knob, and I cannot speak highly enough about his professionalism, work ethic and craftsmanship. 5+ stars. Excellent!"
"Came once to diagnose the dishwasher problem and ghosted me since then. Tried to contact and requested updates multiple times for the past 12 months but never got back in touch."
"Recommendish. Impressed with qualified staff. I was only chasing a medium voltage fuse and Nathan spent over 1/2 hr reading the appropriate circuit diagram, manuals, making phone calls and also gave me valuable safety advice. The next day he checked a photo I'd brought in and confirmed a query I had re fuse connection points. So I was spared money, time and angst. But it turned out I needed to get repairs done. Spoke to secretary. She promised lots, but never did follow up on a simple confirmation. This cost money, time and angst. So gladly paid hundreds to another repairer. And the fuse - it was ditched to allow for the genuine article. Strange old world."
"I took my washing machine in to be fixed in July. Dealt with a really nice bloke. Told him no rush. After 3 months and no word, I popped into the store to see what was happening. Obviously Covid had slowed things down so I was very understanding. After 4 months, I call them and find it hasn't even been looked at yet and they will call me back tomorrow with an update. More weeks go by and still nothing, so I call again and the same theme plays out. Finally after 6 months of waiting and still hearing nothing back I call them and am informed it will be $550 to fix and this does not include the $70 I paid for them to have a look at it in the first place. I could pay the money or they will dispose of it for me. I might as well buy a new washing machine. Not impressed with these guys at all."
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