Sacred Heart Mission Op Shop - South Melbourne

"We had a shocking experience while donating clothes. Lady at the front told us to go in the back near donation section. While we were standing there a male customer rep started yelling at us in the rudest manner saying why are we standing there. Possibly the worst experience I’ve had in quite some time. Very rude staff members. An extremely demeaning and annoying experience at a charity store seems odd. I believe this place is just a front for PR. It seems like others also had similar experience with unpleasant staff."

"Worst op shop ever!Went to try some items on and while I was hanging the items that I didn’t want outside the fitting room, this rude old lady was waiting outside asking me impolitely to return all the items where I got them from. I then politely said, I’ve seen a few items out here before but you didn’t say anything to them. So I said ok I’ll put them back for you, she then shockingly said no, do it for you not for me. She sounded like an angry mother telling her child to clean up the mess. Shockingly nasty! What made it more interesting is that the manager was there and just silently watching the whole incident.didn’t say a thing to this particularly rude old lady for this kind of treatment. Seemed like this kind of treatment to customers is pleasantly accepted. I still went and pay for the items that I wanted, and the so called manager was at the register yet totally ignored me. I had to call another lady to let me pay. I’ve been to many op shops but this one is uniquely full of rude staff including the manager himself. This place isn’t worth even a dollar out of your pocket if what you’ll get is this kind of behavior from the staff. They’re not pleasant nor polite to their customers. Yes it’s cheap, but people still spend money on things!!"

"I’m an Op Shop aficionado. So are my adult kids. We all enjoy exploring second hand, reused, recycled stores as well as Op Shops. We have underlying values around not buying new if there is something preloved available. I’ve been to Sacred Heart Mission Op Shop many times but rarely buy anything. Why? I always say that I’ll eat average food but not tolerate average service. Same with stores, I might find something nice but unpleasant staff turn me away. Staff here are often grumpy which seems to be a theme in other reviews. I consider myself to be very friendly, affable and gracious but the staff were just unpleasant. The store is well laid into sections eg books, men’s clothes, women’s clothes, jewellery, books etc, there isn’t a lot of kitchenware and mainly focussed on fashion. It’s always been that way - alas! The stock is reasonable but some of it is a bit ‘scrappy’ and not worth considering, so choose carefully. Notes: Location is great. Good parking out the front. Disability friendly. Kid friendly. Plastic bags available in store to take away your goodies."

"It's a nice little store with loads of fun finds. Expectedly, the prices are great! Some comments have noted that staff are rude. It's partly true, but not to the point where I won't return."

"This Sacred Heart Mission Op Shop is one of the better op shops with newstock continually coming in. It's quite large and is well laid out and has a good ambiance and feel to it. Being on Clarendon Street, parking can be difficult but it's just a short walk from Park Street Stop 129 on St Kilda Tram Route 12 and Clarendon Street Stop 24 on South Melbourne Beach Tram Route 1."