Launching Place Medical Centre
2 Centella Place, Launching Place, Victoria 3139
About the Business
Welcome to Launching Place Medical Centre, located at Centella Place, 2 in Australia. We are a trusted institution providing exceptional medical care to all general practice patients. Our dedicated team of doctors and staff are committed to delivering outstanding healthcare services to our valued patients.
At Launching Place Medical Centre, we cater to a wide range of general practice medical conditions. Our priority is the well-being of our patients, and we ensure that seriously ill individuals receive immediate attention. If you have any urgent concerns such as chest pain or bleeding, please inform our receptionist, and we will prioritize your needs accordingly. Our practice staff is always available to assist you with any queries, and in case of emergencies, you will be immediately connected to a doctor.
To minimize waiting times, we encourage you to make appointments. However, walk-in patients will also be attended to as soon as possible, with priority given to those with appointments or emergencies. While we make every effort to see you on time, unforeseen circumstances may arise, especially in emergency situations.
If you anticipate needing extra time with a doctor or if you plan to visit with a family member, please inform our receptionist when scheduling your appointment. We strive to accommodate all our patients' needs. Additionally, if you require an interpreter service, we are happy to organize this for you; simply inform us when making your appointment.
At Launching Place Medical Centre, we operate as a bulk billing clinic. However, there may be out-of-pocket fees for certain procedures, private forms, or consultations with allied health providers. For more information, kindly consult our reception staff.
Our clinic is fully equipped to handle minor surgical procedures, including the removal of skin lesions, wound repairs, and ingrown toenail treatment. We are also capable of performing more extensive procedures such as fracture management and abscess drainage. Additionally, we offer comprehensive care for respiratory problems and various other medical conditions.
Patient registration and billing processes are fully computerized, ensuring efficient service and secure record-keeping. Our doctors have easy access to the patient queue from their rooms, enhancing convenience and streamlining the healthcare experience. We periodically update our programs to maintain a high standard of service.
For legal reasons, we can only provide results to the individual concerned, for patients aged 16 years and older. If your doctor has not informed you during your consultation to schedule another appointment for test results, such as blood tests, x-rays, or ultrasounds, please inform our staff when making the appointment. Even if your results are normal, further assessment and review may be necessary. For example, a normal mammogram does not completely exclude a problem, and additional review might be required.
We encourage our patients to actively participate in their healthcare journey. You have the freedom to choose your preferred doctor if they are available and seek a second opinion on any health advice given.
If you encounter any issues or have feedback, we value your input. Please feel free to speak with our practice manager or doctors. We also have a suggestion box located in our waiting room to gather your thoughts and suggestions.
Thank you for visiting Launching Place Medical Centre. Our website was created using the Theme MediHealth by A WP Life, with site creation services provided by Technology2You. We look forward to providing you with exceptional medical care and supporting your health and well-being.
Photos
Contacts
2 Centella Place, Launching Place, Victoria 3139, Australia
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
09:00 - 13:00
Reviews
"It's so rare to find a doctor with a caring, respectful and attentive manner and Dr.Markos is one such doctor. She listened, provided options, made recommendations and then respected the choice I made."
"I think Dr Krishna and Dr Markos are fantastic docters. I've seen both although, Dr Markos is my regular docter. She is very good ,she listens,and always takes appropriate tests if further are needed. The wait times can be a bit long but in recent visits there much better. Complaints about long waits are unrealistic, i waited just as long at many clinics over the years, infact 11 hours on a recent visit to emergancy. However there is a few receptionists there that could well do with some retraining on manners and phone etiquette. Perhaps they should not talk so much. Were there because were sick i dont want to listen to young girls carrying on about trivial things. They sit there whinning about patients, the docters even. Their rude, unhelpful, and one is even nasty at times. The older(mature) ladies are always proffesional ,and helpful. I think the background music is too loud, maybe have some softer easy lisening music, not loud doof doof music, its more obvious when the receptionist lisa and black haired nurse are together. I see there has been a few comments on Lisas behaviour over the years, just an observation as i read through the reviews."
"Rang up first thing last Friday for a referral to get a CT Scan was told by receptionist Doctor was fully booked and unable to either see me or spare the time to provide referral, as I explained to receptionist I had recently had stomach surgery however she seemed uninterested and refused to help. I managed to get a referral elsewhere and had a scan later the same day. turns out I had an enflamed appendix and was advised to go to Emergency Department ASAP. I understand with staff shortages and covid however this clinic needs to re-evaluate how many patient they safely can handle in a day with still leaving time for emergencies."
"I have been going to launching place medical center for 10 years now....The receptionists are always ever so helpful and lovely (phone system definitely needs improving) but I would like to praise Dr Krishna. Dr Krishna is the best GP I have ever seen, I am a 50 year with some complex medical issues and Dr Krishna has shown extreme due diligence, care and precise medical diagnosis. Dr Krishna is one of the most lovely Doctors around, he cares so much for the individual and follows up on everything. Dr Krishna, you are the best, you have improved my quality of life to no end, keep up the great work & please stick around for me and all of your patients!!! Thank you Nick"
"I am very happy with my doctor but I’m appalled that the receptionist is working entirely on their own. For this clinic to operate efficiently there needs to be at least 2 receptionists to answer calls (which is unforgiving) reply to emails, faxing/ emailing prescriptions, booking more appointments, dealing with patient abuse. If Work Cover knew what these receptionist’s go through, the owner of this practice would definitely have something to answer for. 1 star for overworked receptionist’s 5 star for doctors"
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