The Hills Medical 485 Mount Dandenong Tourist Road, Olinda, Victoria 3788
About the Business
Welcome to The Hills Medical, located at 485 Mt Dandenong Tourist Road in Olinda, Victoria. We are a reputable medical institution dedicated to providing exceptional healthcare services to our community.
If you are visiting our practice for a face-to-face consultation and have flu-like symptoms upon arrival, we kindly request that you wait in your car and contact our reception at (03) 9751 2333. If you are unable to make a phone call, please approach the front door, knock, and wait for assistance. These precautions also apply to Melbourne Pathology patients.
Our operating hours are Monday to Friday from 8:00 am to 5:30 pm, and Saturday appointments are available from 8:30 am onwards, with doctors on rotation. We understand the importance of effective communication, which is why we offer a Translating and Interpreter Service (TIS) upon request.
At The Hills Medical, we acknowledge and pay our respects to the Wurundjeri People, the Traditional Owners of the land on which our community operates. We honor their Elders, both past and present.
In our commitment to providing uninterrupted and high-quality services, we have made the difficult decision to implement billing changes starting from March 1st, 2023. As a result, we will no longer routinely bulk bill pensioners or offer telehealth phone and video consultations. However, we will continue to bulk bill for childhood immunizations, COVID vaccinations, chronic disease management plans, and health assessments.
This decision has been made due to the failure of successive Federal Governments to increase Medicare rebates. Currently, bulk billing consultations result in a loss for us, and the operational costs of our practice have significantly increased, especially in recent times. These fee structure changes are necessary for us to continue providing the quality healthcare our patients deserve.
We want to assure you that these decisions have not been taken lightly, and we are committed to finding solutions for patients experiencing financial difficulties. If you have any questions or concerns, please discuss them with your treating doctor. Each practitioner retains discretion over billing and fees.
At The Hills Medical, your health and well-being are our top priorities. We strive to deliver exceptional medical care and support to our patients. Contact us today to schedule an appointment or for further information.
Location & Phone number
485 Mount Dandenong Tourist Road, Olinda, Victoria 3788, Australia
Hours open
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:30 - 11:30
Sunday:
Closed
Reviews
"I’ve been attending the practise for a few years now - and have always loved my Doctor and the reception staff… However the last few times I’ve attended the wait times have been close to/or over an hour… Additionally every time I attend the price increases vastly. What used to cost me around $60-$110 for a short to long appointment, now costs me $150. I literally visited for a long appointment a couple of months back and paid $120, and today had to spend $150 for the same appointment… Yes there is a Medicare rebate, but I financially struggle like the majority, $150 to throw down regularly for appointments is ludicrous. Especially for those on pensions, disability and otherwise. I’m a young person in need of quality appointments; whom needs to express, that this is now unaffordable and unrealistic for locals with complex physical or mental health issues in need of regular appointments. I hope this feedback can be taken seriously, as I’m a supporter of my local Doctors and visit very regularly - I feel strongly that managerial decisions concerning fees need to be addressed NOT for profit purposes, but for the service it provides - which is SUPPOSED to be, accessible health care for all of us."
"I have been using Hills Medical now for over 10 years and find Dr Smith more than capable at his job. Trust me, with 60+ years under the belt, I have seen my share of practices. The grounds are equalled by none in my knowledge as a calming environment to enter."
"I saw Dr Hok Lim repeatedly with a debilitating hip pain that prevented me functioning normally. I have asked for referrals for imaging to establish the cause however that was refused by Dr Lim. He assured me that it was mild osteoarthritis that required no more than some anti inflammatory medication. Because of the constant pain, I saw another GP and had an x-ray and CT scan confirming the severity of the case requiring surgery. Dr Graeme (owner) in case you wondering, this is why I'm leaving the practice. We come to our doctors for help and not for being sent away with two aspirins."
"We have relied on Dr. Smith and Hills Medical for all family medicine over the past 30 years, and literally trust them with our lives. The service and care provided has been consistently of the highest level, and gets my personal recommendation as the epitome of family practice."
List of local businesses, places and services in Victoria
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos