Pristine Property Cleaning 8 Doubell Boulevard, Truganina, Victoria 3029

"Prompt response, but I didn't choose them because they were most expensive of the ones I'd chosen."

"I booked a week ahead saying that Saturday was my day to return the keys. The cleaner didn’t come at 9 am on Thursday by giving reason that his car was broken down. Then, the one said 12 pm then 2 pm then 7am the following day. No one showed up on the following day at 7 am. Rang the company and talked to Nasir again. He couldn’t get the contact with the assigned cleaner. He asked to find me another cleaning service on Friday ( a day before my key return). No professional ethics. Unreliable."

"MD Nasir Did a great job . Went out of his way to come over and steam clean out carpets.Timely and efficient services will be using again when required"

"Why can't I rate "zero" because that's what they deserve A BIG ZERO. They are a rip off , dodgy and very unprofessional. I booked them for end of lease cleaning which turned out to be my worst experience. They didn't finish the job and asked me on a call to make the payment immediately in the bank account. when I asked if the job has been completed as I have to return the keys to real estate along with the invoice, Kanwar said that the job will be completed once I make the payment. So I made the payment of $600 and went to the premises to check out and take the invoice. But the job was hardly completed with steam cleaning yet to be done, when asked they said the site has no power and told me that they would return once I reconnect the power. I reconnected the power but they never returned not answering my calls and only replying to my whatsapp messages saying "Kanwar is sick due to covid vaccine" My real estate agent advised me that she found their work to be very unprofessional and expressed their disbelief upon knowing that they didn't offer using generator in case of no power at site, which every cleaning service does if required. PLEASE AVOID USING THEIR SERVICE EVEN IF IT'S FREE."

"Engaged Pristine cleaning based on their quote, which fully covered a standard 4x2 single storey house with a pet. The cleaner was on time, then proceeded to jack the price up $200 on the spot because of 'dog fur clumps around the house' and some other very poor excuses. I then refused and said the quoted price was less and then he refused to honour it, so he left. Do not recommend, waste of time and looking to rip of customers. Will find a more honest company to use."