Pakenham Family Health - Doctors & Medical Centre 80 John Street, Pakenham, Victoria 3810
About the Business
Welcome to Pakenham Family Health - Doctors & Medical Centre, located at 80 John Street in Pakenham, Australia. As a family-owned institution, we take pride in being Pakenham's leading family doctors and bulk billing medical centre. Our AGPAL accreditation ensures that we provide top-notch healthcare services to individuals and families across the South Eastern suburbs, including Pakenham, Officer, Koo Wee Rup, Beaconsfield, and more.
At Pakenham Family Health, we prioritize the health and wellbeing of our patients. Currently, we offer both face-to-face and telehealth consultations to cater to your needs. If you are experiencing flu-like symptoms such as cough, sore throat, high temperature, or fever, please inform us when booking your appointment. We appreciate your understanding and cooperation as we strive to minimize the risk of exposure to Covid-19.
Our dedicated team of doctors, nurses, and support services shares a common goal - to provide preventative and long-term health management for all our patients. Whether you are a young family, an adult, or a senior, we offer the highest quality of care. Our purpose-built medical centre is designed to deliver comprehensive, efficient, and top-quality services to a diverse patient base.
With over four decades of experience, our medical team covers all general practice services. We have a special interest in mental health counseling, family planning, antenatal care, menopause, sexual health, women's health, and children's health. Additionally, we offer pre-employment and work health checks, TAC support, sports injury treatments, travel vaccinations, minor surgeries, and immunizations for both adults and children.
We are proud to offer bulk billing to both new and existing patients with a valid Medicare card, ensuring no out-of-pocket costs for standard consultations. Our practice operates 7 days a week to accommodate your schedule.
Established in 2010, our independently owned and managed medical centre is a modern, fully computerized GP clinic. Our GPs are supported by four practice nurses and an experienced administration team, ensuring efficient and effective healthcare services. Furthermore, our on-site pathology service and close proximity to radiology, allied health, and specialist groups make accessing comprehensive care convenient for our patients.
Our clinic's facilities are purpose-built and meet the latest medical standards prescribed by the Royal Australian College of General Practitioners. Our comfortable and fully equipped consulting rooms provide a conducive environment for consultations, and our designated treatment room is specifically designed for procedures and immunizations.
At Pakenham Family Health, we understand the importance of raising awareness about various health concerns. For instance, we recognize the impact of ovarian cancer on women's lives and emphasize the need for early detection through knowledge of its signs and symptoms. Additionally, we advocate for men's health, as men tend to have a shorter life expectancy. By taking proactive measures, we can all live healthier, happier, and longer lives.
If you have any questions or need assistance, please feel free to contact our reception office during our business operating hours. Our dedicated staff will be happy to attend to your queries.
Photos
Location & Phone number
80 John Street, Pakenham, Victoria 3810, Australia
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 13:00
Sunday:
09:00 - 13:00
Reviews
"The clinic is a bit hit and Miss. The receptionist vary from rude, to incompetent to super helpful. The nurses I’ve seen have been great and very professional Some of the doctors are ok. Some I wouldn’t see if there was something really wrong. A couple of them are REALLY good. Cannot speak highly enough of Dr Anis. Extremely thorough and knowledgeable. And LISTENS. Discusses options with you so you can both agree to a treatment. Picks up things you didn’t even know were wrong with you and is so good at explaining how things work and why he’s suggest the treatments he does. Down side, he’s also very popular and it’s hard to get appointments with him."
"My Dr (Dr Twodros) has moved to this medical centre and I had an appointment today. The reception staff were super friendly and helpful I did not wait long at all for my appointment and as always Dr Twodros was fantastic in helping me with what was needed. Having never been there was the option to wait inside or get a phone call when you were ready to go in which personally I preferred with my kids in tow. The centre looked very clean and again my appointment was fantastic with everything I needed. Will have no issues continuing at this centre"
"This is the most awful doctors clinic I have ever experienced!! My boyfriend came in a few weeks ago and dealt with Dr Marshall and she was making assumptions that my boyfriend wanted to get work cover, even though his back injury didn't occur at work. After several attempts to get her to understand, my boyfriend was denied a care plan for an Osteopath. Rebooked appointment with Dr Kapadia and the nurse for two weeks later as appointments weren't available any earlier. Until I told the nurse I'd lodged a complaint about Dr Cheryl Marshall, my boyfriend nearly didn't get the care plan! Had an appointment today as my boyfriend had a letter from the Osteopath saying he would like Dr Kapadia's opinion and to get a scan for his back. Dr Kapadia denied my boyfriend a referral for a scan and said "I don't work for Osteopath's, I work for myself, because the problem has been going on for so long, I dont want the headache." WHERE THE HELL IS THE COMPASSION AND HOLISTIC CARE FOR THEIR PATIENTS?! Absolutely disgusting that we sat waiting for nearly an hour, just to come out empty handed again! Doctors are supposed to collaborate with service providers if need be, and this clearly didn't happen. Shame on this doctors clinic!!! NEVER GOING BACK."
"TLDR: Don't book with Dr Wardak. She's cold and rude. I had a telephone appointment with Dr Wardak for a long-lasting cough a different, lovely doctor (I can't remember her name, unfortunately) from the clinic had previously given me a prescription for antibiotics. While I was explaining my situation, not only did Dr Wardak rudely interrupt me, but she assumed and accused me of asking for another script for antibiotics. She did later explain that she can't give out antibiotics over the phone, but the chip on her shoulder was extremely unpleasant, and she made me feel like I was a burden to her day. It's truly a shame that my 1st experience at the clinic was great, only to be dampened by my experience with Dr Wardak. They also Bulk Bill, a big highlight."
"Never have I ever felt more invalidated by a doctor than I have today. I had gone to get something to make me feel better for a viral infection, only to be lectured and treated absolutely horribly by the doctors. About something that wasn’t even regarding my appointment - Dr Wardak. Never again will I be using this Clinic, and I will be taking this further. I hope no one is treated the way I was treated today. Disgusted."
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