Bourke Road Family Medical Practice
166 Bourke Road, Clarinda, Victoria 3169
About the Business
Welcome to Bourke Road Family Medical Practice, located at 166 Bourke Road in Clarinda, Australia. As a trusted institution in the healthcare industry, we prioritize patient-centered care and strive to provide the highest standard of medical services.
At Bourke Road Family Medical Practice, we are proud to utilize the latest medical technologies and best practices to ensure the well-being of our patients. Our dedicated team of doctors and staff are committed to delivering comprehensive healthcare services that cater to the unique needs of individuals and families.
We are excited to announce that we have extended our opening hours and introduced a range of new services to better serve our community. Whether you require routine check-ups, vaccinations, or specialized medical treatments, you can rely on us to meet your healthcare needs.
In addition to serving the general public, we are dedicated to providing healthcare access to various vulnerable groups. This includes individuals experiencing homelessness, those without Medicare cards or eligibility, homebound individuals with disabilities or frailty, First Nations Peoples, culturally and linguistically diverse communities (especially asylum seekers and refugees), older age groups, and children with complex needs.
For our regular patients who reside within a 3km radius of our practice and are unable to visit us, we offer convenient home visits upon request. Simply inform our reception staff, and we will arrange a suitable home visit for you.
To ensure efficient communication and prompt delivery of test results, we recommend contacting our clinic for updates on any tests you have undergone. Please allow 3 working days for the results to be received by our clinic.
At Bourke Road Family Medical Practice, we prioritize preventive healthcare and offer a reminder system for regular health screenings, such as pap smears, diabetes management, and asthma check-ups. This helps our patients stay proactive in maintaining their well-being.
In case of emergencies or after-hours medical assistance, please call 13SICK(137425). For urgent medical attention, please dial 000.
We are pleased to inform you that we now offer the booster Pfizer COVID vaccination, which can be conveniently booked online through HotDoc or by calling our practice.
Please note that COVID testing is not conducted at Bourke Road Family Medical Practice. For information on your nearest COVID testing location, please refer to the button below.
At Bourke Road Family Medical Practice, we are committed to providing exceptional healthcare services to our community. We strive to create a comfortable and compassionate environment where your health and well-being are our top priorities. Contact us today to schedule an appointment or to learn more about our services.
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Photos
Contacts
166 Bourke Road, Clarinda, Victoria 3169, Australia
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Terrible service. Both doctors have no idea what they’re doing. I’ve been here a few times and they don’t help what so ever and end up telling you to go somewhere else because they clearly don’t know how to help you. I needed to get paperwork signed for work because i had a sprained wrist and they needed to know how long i needed off work. dr puja then told me to get an xray (for a sprained wrist btw). i then got the x-ray and she still refused to sign it. She has no manners or no people skills what so ever and i believe is unfit to be a dr. The service here is absolutely terrible and they can’t speak english properly at all. don’t take your kids here for your vaccinations as well as they don’t calm you down and tell you to toughen up."
"Booked an appointment at 1000am for our baby boy and filled out the new patient form in HotDoc. We arrived at 9:45am and checked in with the receptionist. I told her we have filled out the form online and she told us to have a sit. Waited until 10:15 only for her to come and told us we had to fill out the physical new patient form before we could see the GP. I saw other people coming in after us but got to see the GP first, so I believe that they cared more about taking the money out of our Medicare first rather than having a look at our baby who was getting restless because we’ve been waiting for a while. Didn’t end up getting to see the GP until 10:42am, 42 minutes later than our scheduled appointment. Don’t bother fill out the registration form on HotDoc in advance if you need to book this place, they’ll make you fill out a physical one anyway. Better yet, don’t make any appointment here if you don’t want to wait over 40min to see the GP."
"Wife just attended and Dr Pooja was not interested in anything wife had to say. Just keep saying “do whatever you’re doing now for sciatic nerve”. Paid on credit card and later told you need to use eftpos to get your money back and then printer isn’t working so no receipt. “We will email you receipt and you can claim “ please listen to your patients especially when this is not bulk billed too."
"I don't understand all the good ratings. They're the worst doctors I've ever gone to The doctor acted like she couldn't give a single care at all I called up on Monday requesting 2 medication scripts which she refused one due to my old doctors not sending my files and told me to get them myself (my old doctor's said that they'll send my files a second time) But she would give my other one which I have to take every day. That appointment was Monday and it's Friday night still waiting on my meds I've called up almost everyday and was told they'll follow up and call back It takes weeks for my meds to stabilize and now I have to start all over again What a joke. I would give them 0 stars if I could."
"All staff are very caring and Dr Vishal always goes above and beyond to settle problems. He's truly an amazing doctor who genuinely cares about your health. He's very knowledgeable and passionate about his craft."
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