Heidelberg Family Medical Centre
6 Tobruk Avenue, Heidelberg West, Victoria 3081
About the Business
Welcome to Heidelberg Family Medical Centre, located in the heart of Heidelberg West, Australia. Situated right behind the main shopping strip, our institution provides exceptional healthcare services for you and your family.
At Heidelberg Family Medical Centre, we understand that emergencies can happen at any time. In case of an emergency, please dial 000 or visit your nearest emergency department for immediate assistance.
To make your life easier, we offer the convenience of online booking. With just a few mouse clicks, you can book your appointment at any time, day or night, without the hassle of waiting in a phone queue. Ready to book? Simply visit our website and click on the "BOOK HERE" button.
Our institution offers a wide range of services to cater to your healthcare needs. Whether you require general check-ups, vaccinations, chronic disease management, or specialized care, our experienced doctors are here to provide comprehensive and personalized medical care.
We value your feedback and strive to continuously improve our services. If you have any suggestions or areas where we can enhance your experience, please complete our patient feedback form and drop it in the suggestion box located at our reception. Similarly, if you have any complaints, we encourage you to discuss them with your doctor or our practice manager.
Starting from the 1st of January 2023, our General Practitioners will be following a Mixed Billing Policy. Please ensure that your Medicare card is valid and up to date, and remember to bring it to every appointment. We can process your Medicare rebate electronically on your behalf, ensuring a hassle-free experience. To avoid any delays in receiving your rebate, we recommend updating your bank details on my.gov.au. Rest assured, the rebate should appear in your bank account within 1-5 business days. For your convenience, we accept Eftpos payments (including most major cards) and cash.
At Heidelberg Family Medical Centre, we are committed to providing exceptional healthcare services to our valued patients. Visit us today and experience the highest quality care in a warm and welcoming environment.
Photos
Contacts
6 Tobruk Avenue, Heidelberg West, Victoria 3081, Australia
Hours open
Monday:
09:30 - 18:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
09:30 - 18:00
Saturday:
13:00 - 17:00
Sunday:
Closed
Reviews
"Dr Sultan, is exceptional. One of the best doctors I’ve been with. Explains in a very polite manner, thorough, and has made experiences so comforting. Could not recommend him more."
"Trying to find a doctor, that is nice,listens to you, isn't trying to rush you out the door in 2 minutes,that knows what they are doing, its so hard to find these days. But dr sultan is AMAZING! I have a lack of trust and confidence in doctors, but not with dr sultan. I feel safe and looked after."
"Honestly the most incredible Dr you will ever meet, he cares, takes the time to really understand your needs, listens, is respectful, and so knowledgeable, I trust this man with my life and have serious trust issues with other doctors. The clinic has the highest standards of cleanliness, professionalism, knowledge, respect. Dr Sultan has put alot of funds into having a clinic that can do alot here at the clinic and to further his knowledge/offerings for us. This man deserves to be doctor of the year each and every year. The receptionist are always incredible to."
"Dr Sultan is my go to GP. Very patient with you and always willing to listen. Definitely 5 stars."
"This is one of the best medical centres that I have come across. I would like to take this opportunity to thank Dr Sultan for providing me treatment for my condition that required immediate attention. My health was prioritized here when my own current medical centre that i visit refused to see me. When i had nowhere to go i found Dr Sultan on google and hearing my condition the practice advised me to come immediately. I was quickly put on antibiotics and my condition started to improve drastically from the next day. Dr Sultan is a very caring person who not only understands his patients well but also listens to them very patiently and with his good knowledge resolves any medical issue with depth. He is never in a hurry and gives all the time required. I also want to thank the kind lady at the reception who understood my situation so well and also listened to me carefully before providing me an appointment with Dr Sultan, apologies for not knowing her name. What i liked most about this medical centre is there is a good communication between the Dr and the reception because of which patients are always at ease. Me and my husband will be seeing Dr Sultan from now on. Thanks once again and i will be recommending Heidelberg Family Medical Centre to everyone."
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