Medical One - Moonee Ponds

"Great Drs. Friendly and helpful reception ladies who are always smiley. Gentle blood collection lady Deanne who is the only person I’ll let bleed me. Nicest medical staff around. Thanks so much for actually caring."

"Absolutely love the staff at medical one. Dr. Allen is thorough as well as just a nice bloke. Reception staff are great too, especially Hamish. But best of all is Pathology, Deanne is gentle, efficient and a great source of entertainment . The one shop that’s full of people who care."

"I have been chronically ill for more than 15 years. And in all my experiences with doctors here and abroad..Dr. Adrian Dragovic is the best GP i have ever had. For the first time in over a decade a doctor has genuinely cared, listened to and found solutions for my concerns as best and thoroughly as he possibly can. Thank you."

"Dr. Winnie Li is a really caring and kindhearted doctor. She gives really useful medical advices in a friendly manner and I love the way she treats clients. I am so glad to have found Dr Li as my GP. I love going to this clinic because the receptionists, doctors and nurses are all so lovely and I feel so welcomed from the second I step into the clinic. The star I deducted however goes to another doctor called Marian. I was so upset after my tele-health session with her. That was the worst day during my pregnancy and she made it even worse. She gave an attitude even I was undergoing unfortunate issues and I never understand how she could treat her clients like that."

"I've seen some really good doctors here, (Madeline, Adrian, and Brian have all been lovely) but reception can be difficult to deal with. It's worth noting that Marian was one of the worst doctors I've ever dealt with, but others are great. We've finally switched practices to a smaller clinic because it's really disappointing to be a patient for many years and not be able to see a GP for something within a day or two when it's urgent but not urgent enough to go to hospital. The two or three times we've really needed to see someone, reception has been entirely unhelpful. I understand that not having anyone available leaves their hands tied, but they don't even offer an alternative clinic to try, a a phone check-in, a nurse call, anything. "We're understaffed, it'll be a week, sorry. No." Feels like very poor care, not even asking what we're trying to get an appointment for, a wait list option, anything. It's very impersonal for long-standing patients who pay out of pocket for care."