West Heidelberg Medical Centre 64 The Mall, Heidelberg West, Victoria 3081
About the Business
Welcome to West Heidelberg Medical Centre, a leading establishment in health care located at Shop 64, The Mall, Heidelberg West, VIC 3081. As a hospital and point of interest, we prioritize the well-being of our patients and are committed to providing high-quality medical services.
In light of the current circumstances, we have implemented strict social distancing measures to ensure the safety of our patients and staff. We are actively working to avoid large numbers of patients in the waiting room. If you are experiencing symptoms such as fever, flu, or suspect you may have coronavirus, we kindly request that you call our receptionists before visiting the medical centre. If possible, we encourage you to stay at home or in your car and refrain from entering the waiting room.
To better serve our existing patients, our doctors are offering phone consultations. This allows you to receive medical advice, sick certificates, referral letters, prescriptions, and pathology forms without needing to physically visit the clinic. Rest assured, all our patients will be bulk billed for these services. However, please note that we can only offer phone consultations to new patients during lockdown situations.
We are pleased to announce that we are now offering Pfizer COVID-19 vaccinations for adults. To schedule an appointment, please contact our surgery at 9459 5400. Additionally, flu vaccinations will be available at our clinic in late March or early April 2023 (exact dates to be confirmed).
Our team of highly experienced doctors are registered on the Vocational Register of General Practitioners, ensuring that you receive the highest standard of care. We offer a comprehensive range of general practice services, including women's health, paediatrics, family health, family planning, and geriatrics. We believe in the importance of continuity of care, so we encourage patients to see the same doctor whenever possible.
Booking an appointment with your doctor is easy. Simply call 9459 5400 and our friendly receptionists will assist you. Urgent medical concerns will be prioritized and addressed as promptly as possible. Our standard appointment duration is 15 minutes, allowing for a thorough consultation. If you anticipate needing a longer appointment, please discuss this with the receptionist when scheduling.
In the event that you are unable to attend your appointment, we kindly request that you inform us as soon as possible, allowing us to offer the time slot to another patient in need.
At West Heidelberg Medical Centre, your health and well-being are our top priorities. We are dedicated to providing exceptional medical care and look forward to serving you. For more information, please call us at 9459 5400 or fax us at 9459 5256.
Photos
Location & Phone number
64 The Mall, Heidelberg West, Victoria 3081, Australia
Hours open
Monday:
14:00 - 17:00
Tuesday:
14:00 - 17:00
Wednesday:
14:00 - 17:00
Thursday:
14:00 - 17:00
Friday:
14:00 - 17:00
Saturday:
09:00 - 11:00
Sunday:
Closed
Reviews
"The reception staff are absolutely lovely, and Dr Payal is the easiest to talk to and most thorough gp I’ve ever had. I never ever feel rushed or not listened to."
"This clinic is absolutely fantastic. The reception team are so friendly, professional and go above and beyond. I’ve recently had many appointments and every time it’s a great experience. Dr Singh is friendly, very thorough and approachable. Highly recommend for new comers to the area."
"A professional clinic with heartfelt service. Everyone in this clinic, from the Doctors to the administration staff all help make everyone who walks through the door feel at ease. My family and I have seen most of the doctors at the clinic at some point. The doctors are all happy to share their questions, knowledge,and experience with one another. From what is generally an anxious experience the team ensure you feel heard and cared for. With the current global pandemic adding strain and pressure on front line workers everywhere, this clinic still maintains their warmth and concern for their patients well-being. I have referred a number of friends to this clinic who all share this same view and agree that they will be sticking to this clinic like glue. A true gem of a clinic in a shabby chic town. Thank you for your kind service West Heidelberg Team."
"My family have been going here for the past 7 years. Very friendly and accommodating staff. While the doctors do come and go I've never had a bad experience. They are also practising good covid safety in the waiting area."
"Thanks, family GP for nearly 7 years and all staff are very kind and helpful. Best GP in Heidelberg"
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