Diamond Valley Clinic
126 Main Hurstbridge Road, Diamond Creek, Victoria 3089
About the Business
Welcome to Diamond Valley Clinic, located at 126 Main Hurstbridge Road in the beautiful suburb of Diamond Creek, Australia. Since our establishment in 1980, we have been dedicated to providing comprehensive medical care to the Diamond Creek community. As a trusted institution, we take pride in offering the highest quality support to our medical practitioners, ensuring the best care for you and your family.
Please note that due to the increased demand for our services, our doctors are currently unable to take on new patients. We apologize for any inconvenience this may cause. However, if you are an existing patient, rest assured that we will continue to provide you with the exceptional care you deserve.
Effective from the 1st of July 2023, there will be an increase in our doctors' fees. We kindly request you to refer to our Fees page for detailed information regarding the new fee structure. We understand that this change may impact some of our patients, and we appreciate your understanding and support during this transition.
In light of the ongoing coronavirus (COVID-19) pandemic, your doctor is taking extra precautions to ensure the safety of the community. We have implemented necessary measures and modified our operations to minimize the risk of transmission. Your doctor may be operating differently than usual, but rest assured that we are committed to providing you with the same level of care and attention.
At Diamond Valley Clinic, we support a wide range of comprehensive medical care services. Our convenient location at 126 Main Hurstbridge Road (corner of Phipps Crescent) in Diamond Creek ensures easy access for our patients. Our clinic hours are as follows: Monday to Thursday from 8:30am to 6pm, Friday from 8:30am to 5:30pm, and Saturday from 8:30am to 12pm. Please note that we are closed on Sundays and public holidays.
In the event of a medical emergency, the closest public emergency departments are located at the Austin and Northern Hospitals. Rest assured, our dedicated team at Diamond Valley Clinic is here to provide you with the care and support you need, ensuring your health and well-being are our top priorities.
Thank you for choosing Diamond Valley Clinic as your trusted healthcare provider. We look forward to continuing to serve you and your family with excellence and compassion.
Photos
Contacts
126 Main Hurstbridge Road, Diamond Creek, Victoria 3089, Australia
Hours open
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 17:30
Saturday:
08:30 - 12:00
Sunday:
Closed
Reviews
"I see Dr Jamie Mackay and I have found him to be a brilliant doctor, as do all my neighbours in Smith's Gully. His reputation has spread and is very well-deserved. Also all the other staff, reception, phlebotomist have all been courteous and professional."
"Very professional and courteous. All staff...receptionists, practice nurse, and Dr Jamie Mackay. I transferred to this clinic about 18 months ago and so glad I did."
"Totally Unethical Last week my doctor charged me a full fee for a consultation where I was told nothing from my test results. She literally used the words, ‘I don’t know.’ What you may not know, is they do also conduct phone consults here, in which they bulk bill and do not charge a gap. Instead of calling to tell me to say they could not help, or know how to treat me further, like they had done previously, they proceeded with the appointment. Afterwards I challenged the Clinic on the charges and I was told by both the Practice Manager and the doctor, we will have to ‘agree to disagree’ and that it is all about ‘perception’ of value. At the end of the day, this clinic forgets that they are a service provider. I pay a premium where applicable for extra care and expertise over a bulk billing practice, and yet the ‘perception’ they left me with, is they don’t care about their patients time or circumstance. They are there to get people in the door and charge those gaps. Also I was told the call for discussing my charge disputes will be bulk billed to the government. Thanks tax payers."
"My experience at Diamond Valley Medical has, to date, been positive. The reception staff are welcoming and reassuring. My consultation with the GP was very through and I felt extremely comfortable addressing my health concerns. The team at Diamond Valley Medical are organised and prompt and I highly recommend this clinic with their experienced and highly knowledgeable GP's."
"Amazing service by everyone I met at this clinic - especially Dr John Mackay. I attended in a lot of pain with a suspected broken arm... the care and prompt attention I received from John, Deb and Simone was incredible. And John picked the exact type of fracture and the likely treatment involved long before an xray was taken... he knows his stuff! I could not recommend them highly enough. Thank you for the care and giggles... and the green stick!!!"
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