Sydenham Medical Centre

"My experience with this clinic was horrible after being a long time patient. I got spoken and treated very bad . I rang to make an appointment . Not only she was so rude that she did not explain herself properly.. how can you treat your patient like this . I definitely won't be going there again and I do not recommend this clinic to anyone"

"If I can give this place a zero I would! Absolutely disgraceful clinic with the most incompetent doctors and reception staff working here. Not sure how and where some of these doctors got their qualifications from and reception staff clearly need to go to reception school for some basics in customer service. Jacoup is the worst of the lot. He seriously should be banned from practising! From his awful professional manner, to his aggressiveness towards patients and worst of all mis diagnosing serious symptoms. He simply does not know what he is doing! Having a certificate on the wall from God knows where does not make you a Doctor! Seriously this place displays all forms of negligence, I would strongly recommend you do not go here if you value yours and your family’s health."

"I had a telephone appointment with dr awad as I believed I had food poisoning & told him the symptoms I was experiencing & requested a medical certificate. Even though I know from experience what I needed to do when this kind of sickness happens, he didn’t even give me any feed back on what I should do, how to help fix my stomach pain, what to eat etc. all he said was yep sending through the doc certificate now to your email and then hung up. Usually they will explain how to help & ways to prevent going back & forth from the bathroom yet I received no kind of help."

"Our family has been coming to Sydenham medical/Hillside medical for over 20 years. All the doctors, nurses and staff are highly professional and do their best to make sure everyone is looked after. Our family doctor, Dr Nabil Boules is the most caring and professional doctor and he is always helpful and reassuring, he goes above and beyond. He works tirelessly looking after his patients. Thank you Dr Boules."

"Made an appointment for my son received confirmation that appointment was made, my son turned up to appointment and was told rudely that no appointment was made and that they couldn’t fit him in. Seriously a joke. Rang them when my son got home and was told to screenshot confirmation and put in a letter to office manager. How is that helpful? Seriously incompetent to say the least. Very unhappy and disappointed."