endota 6-14 Castle Street, Castle Hill, New South Wales 2154

"Weirdly discriminatory. I have been a regular customer of Endota spa both in Queensland and in NSW the last 5 years and had been meaning to try out the Castle Hill clinic since it was the closest to me. I went in today to enquire about empty time slots and waited patiently whilst the people in front of me were served. When it was my turn and before I could ask a single question, the lady at receptionist asked me to just wait a moment, before turning to another gentlemen who had arrived after me to ask if he needed any help. Very kindly, the gentlemen pointed out to the receptionist that I had in fact been waiting first. I'm not sure why she would dismiss a customer at the front of the line only to serve the second person waiting, but can only guess that perhaps one of my qualities as a young, asian, casually dressed female was less enticing than serving a middle aged, suited up male. I was treated as a lesser individual and am extremely disappointed with this encounter. I have booked multiple appointments for my family here previously who all had wonderful experiences so I'm not sure what's happened today with this particular staff member."

"Tanya was absolutely amazing! She swiftly dived into action as soon as 50 people walked through the door for my sons baptism, and she drove straight in to get things done. After a brief introduction, she exceeded all expectations and didn't pause for a moment. Every time I looked around, she was already one step ahead of me. Our guests couldn't help but comment on her friendly and proactive nature. She was truly great! I highly recommend her services, and without a doubt, we'll be booking her again!"

"My therapist Soraiah provided an exceptional experience! The facial and massage were truly rejuvenating. I left feeling refreshed, as if I had a blissful 8-hour sleep. The ambience was beautiful, the staff were professional and informative guiding me from initial facial analysis to firmness of massage, and all the soothing aromas left me feeling so calm. Highly recommended for that mid week escape!"

"I was told to arrive 15mins early but after arriving, my treatment didn't actually start until 15mins after my booking time. Treatment started with an led machine for a facial skin analysis however the therapist forgot to give me my facial map and failed to discuss my skin issues during the facial. It felt like I was given a trainee therapist or someone who just finished their beauty course. I liked that I was able to choose the scent to be used for the massage but the therapist read out my chosen scent and its benefits like a student reading from a script. There was complete silence during the facial so I have no idea what products were used. A pretty dismal experience that I can't recommend to anyone."